Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
10
10
years of professional experience
1990
1990
years of post-secondary education
Work History
Security Officer/Shift Supervisor
Tiffany & Co.
Atlanta
09.2023 - Current
Monitored premises to ensure safety and security of staff and customers.
Conducted regular patrols to detect unusual activity and maintain order.
Responded promptly to security incidents and emergencies as they arose.
Security Officer/Shift Supervisor
Blackhall Studio
Atlanta
01.2019 - 12.2023
Collaborated with local law enforcement during investigations and incidents.
Assisted in training new security personnel on protocols and procedures.
Utilized surveillance equipment to monitor and record activities in key areas.
Security/Customer Service Representative
100 Bogart
New York
01.2016 - 12.2018
Managed customer inquiries through phone, email, and chat support.
Resolved customer complaints by identifying issues and providing solutions.
Maintained detailed records of customer interactions in the CRM system.