Summary
Overview
Work History
Education
Skills
Timeline
Generic

LARUBY PECK

Macon

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

13
13
years of professional experience

Work History

Cashier/Retail Sales Associate

Loves Travel Center
01.2019 - 06.2025
  • providing excellent customer service while processing transactions accurately and efficiently
  • Developed and maintained strong customer relationships to encourage repeat business.
  • operating a cash register, handling payments, and ensuring a positive checkout experience for customers. Also assist customers with finding items, answer questions about products, and maintain a clean and organized work area.
  • Met and exceeded sales targets and quotas, contributing to overall store goals.
  • Restocked shelves and displays to maintain an organized and appealing sales floor.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to work in a fast-paced environment
  • Assisted with inventory control, including receiving shipments and conducting stock counts.
  • "Maintained a clean and organized work area, including food preparation surfaces and dining areas
  • dish washing

Sales Associate

K Mart
03.2015 - 11.2018
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Remote Customer Service

Caliber Collision
03.2013 - 04.2016
  • Increased first-call resolution rate by 20% through targeted training and development
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • use software tools to access customer databases, track interactions, and ensure seamless service.
  • answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options
  • Efficiently manage a high volume of inbound calls in a fast-paced environment
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Warmly greet consumers and determine the problem or cause for their call.
  • When a product fails, offer suggestions about how to fix it.
  • Take care of product recalls.
  • Assist with order placement, refunds, and exchanges.
  • Answered customer calls, questions and concerns from my home office with high-speed internet access.

Front Desk Clerk

Quality Inn Hotel
01.2012 - 02.2013
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collected room deposits, fees, and payments.
  • Coordinated group bookings efficiently, ensuring all necessary preparations were completed in advance of guest arrival dates.
  • Contributed to team goals by maintaining a positive attitude and supporting coworkers during busy periods or challenging situations.
  • Conducted regular inventory assessments for front desk supplies to avoid shortages that could negatively impact guest experience.

Education

High School Diploma -

Hutchings Career Center
Macon, GA

Skills

  • Team leadership
  • Customer service focus
  • Cash handling
  • Positive attitude
  • Problem-solving skills
  • Customer service
  • Time management
  • Administrative skills
  • Problem-solving
  • Data entry
  • Computer proficiency

Timeline

Cashier/Retail Sales Associate

Loves Travel Center
01.2019 - 06.2025

Sales Associate

K Mart
03.2015 - 11.2018

Remote Customer Service

Caliber Collision
03.2013 - 04.2016

Front Desk Clerk

Quality Inn Hotel
01.2012 - 02.2013

High School Diploma -

Hutchings Career Center

Similar Profiles

CREATE PROFILE
LARUBY PECK