Lashana Hyles

- Manage the initial guest experience, including greeting, seating, and handling wait times.

- Serve as the first point of contact for customers, setting the tone for their dining experience.

- Provide high-quality service by engaging with guests and understanding their needs.

- Oversaw daily operations, including recruiting staff, budgeting, and supplier networking.

- Developed store displays, implemented safety policies, and set sales targets.

- Crafted strategies to improve customer service, increase sales, and boost profitability.

- Created store policies and marketing programs to promote growth and customer engagement.

- Participated in opening the first Twinset store in the USA, managing back-of-house to front-of-house operations.

- Built strong relationships with clients, focusing on high-profile and new RTW clientele to increase loyalty and sales.

- Delivered personalized, high-touch styling advice to elevate the client experience.

- Stayed current on fashion trends and demonstrated expertise in styling.

- Converted walk-in traffic into loyal clients by identifying their fashion needs.

- Assisted clients in selecting clothing that suited their body types and style preferences.

- Created complete looks from head to toe, offering personalized styling tips.

- Developed customized portfolios of outfits for various occasions, consistently meeting sales goals.