Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Personal Information
Timeline
Generic
LaShauana Armstrong

LaShauana Armstrong

Fairburn

Summary

I am a committed job seeker who has a history of meeting company needs through consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Production Cabler /Inventory Auditor

Material In Motion
Fairburn
10.2021 - Current
  • Inspected materials to identify defects and malfunctions.
  • Conducted audits on all finished goods receipts.
  • Completed all mandatory training requirements.
  • Maintained a clean and organized work area.
  • Utilized barcode scanners and hand tools for efficient operations.
  • Installed and maintained cabling systems for communication needs.
  • Adhered to industry standards during structured cabling installation.

Assistant Director

PRECIOUS ONES PRESCHOOL AND DAYCARE
Union City
02.2016 - 09.2021
  • Substituted for the director as needed, ensuring continuity of operations.
  • Ensured compliance with center regulations and maintained accurate administrative records.
  • Managed parent/guardian concerns, conducted conferences, and organized center tours.
  • Collaborated with the director to develop the facility budget and processed payroll.
  • Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
  • Entered student information into the ProCare system for efficient record-keeping.
  • Oversaw staff hiring, training, and performance monitoring for quality assurance.
  • Verified all children had complete paperwork, including health insurance and emergency contacts.
  • Executed marketing initiatives, including open houses and advertising efforts.

Tax Prepare

NIA ASSOCIATIONS
Brunswick
09.2010 - 01.2016
  • Submitted tax forms for clients to ensure accurate payments and maximize returns.
  • Conducted client interviews to gather income and expense data, and audited accounts details effectively.
  • Served as liaison between clients and IRS to facilitate communication and resolution.
  • Utilized advanced tax preparation software to prepare returns for individuals and small businesses.
  • Resolved customer concerns and complaints to enhance service quality.
  • Exercised due diligence during tax interviews to ensure compliance and accuracy.

Office Assistant

GREATER EXPECTATIONS LEARNING CENTER
Walthourville
01.2007 - 09.2010
  • Executed receptionist duties, greeting visitors and directing them to appropriate staff members.
  • Managed phone operations, routing calls, and taking messages efficiently.
  • Supported communication between parents, teachers, and administration regularly.
  • Processed student enrollment paperwork and maintained accurate records.
  • Utilized office software to create documents and presentations swiftly.
  • Provided administrative support to staff as needed, enhancing overall productivity.
  • Developed and maintained agency inventory system, overseeing mail distribution processes.
  • Recorded incoming checks and donations accurately for financial tracking.
  • Ensured lobby and front desk area remained clean and organized at all times.

Cashier

DOLLAR GENERAL
Hinesville
09.2006 - 04.2007
  • Arranged merchandise displays to enhance sales promotions and customer engagement.
  • Managed inventory by restocking shelves and organizing merchandise displays
  • Maintained a clean and organized checkout area for efficient operations
  • Recorded daily sales transactions accurately to maintain financial records.
  • Handled returns and exchanges according to store policies
  • Collected payments from customers, processed change, and documented transactions on receipts.
  • Scanned goods efficiently while managing payment collection.
  • Greeted customers upon entry and exit to create a welcoming atmosphere.
  • Counted cash drawer balances at shift start and end to ensure accuracy and sufficient change.

Customer Service Rep

HARRISON DIRECT
Brunswick
08.2002 - 11.2006
  • Achieved customer satisfaction as a Customer Service Representative.
  • Managed customer inquiries, complaints, and concerns while adhering to company standards.
  • Assisted customers with inquiries and resolved issues promptly.
  • Processed orders and ensured timely shipment of products to customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Resolved issues related to purchases, accounts, and business practices efficiently.
  • Provided accurate information regarding company products and services to customers.

3rd Shift Supervisor

CASUAL CORNERS OUTLET
Darien
03.1997 - 08.1998
  • Managed sales floor operations, addressing customer complaints and inquiries.
  • Organized merchandise on shelves while monitoring inventory levels for availability.
  • Led by example through demonstrating ethical behavior at all times.
  • Resolved customer complaints quickly and effectively while maintaining positive relationships with clients.
  • Opened and closed store daily, ensuring secure bank deposits were made.
  • Supervised a team of 3 sales associates to maintain high service standards.
  • Trained new employees on safety procedures and operational standards for compliance.
  • Coordinated staff schedules and managed employee assignments for optimal coverage.
  • Resolved employee conflicts and addressed concerns to foster a positive work environment.

Education

High school or equivalent - General Studies

Frank McClarin
College Park, GA
05.1993

Skills

  • Communication skills
  • Analytical problem-solving
  • Cable management
  • Technical troubleshooting
  • Active listening
  • Professional demeanor

Certification

  • CPR
  • Notary Public

Work Authorization

Authorized to work in the US for any employer

Personal Information

Willing To Relocate: 1

Timeline

Production Cabler /Inventory Auditor

Material In Motion
10.2021 - Current

Assistant Director

PRECIOUS ONES PRESCHOOL AND DAYCARE
02.2016 - 09.2021

Tax Prepare

NIA ASSOCIATIONS
09.2010 - 01.2016

Office Assistant

GREATER EXPECTATIONS LEARNING CENTER
01.2007 - 09.2010

Cashier

DOLLAR GENERAL
09.2006 - 04.2007

Customer Service Rep

HARRISON DIRECT
08.2002 - 11.2006

3rd Shift Supervisor

CASUAL CORNERS OUTLET
03.1997 - 08.1998

High school or equivalent - General Studies

Frank McClarin

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LaShauana Armstrong