Lashawn Miller
Atlanta
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Medical Assistant/Receptionist
UC Urgent Care / Southern Primary Care
04.2023 - Current
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Intern
ARMC
12.2023 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Completed EKGs and other tests based on patient presentation in office.
Customer Service Cashier
Ross
01.2023 - 04.2024
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
- Answered product questions using knowledge of sales and store promotions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
Fulfillment Associate
Amazon
10.2023 - 01.2024
- Followed safety protocols to minimize workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Education
Diploma - Medical Assistant
UEI College
Morrow, GA06-2024
High School Diploma -
North Clayton High School
College Park, GA05-2021
Skills
- Check-in coordination
- Phlebotomy
- Patient flow management
- Restocking lab supplies
- Medical terminology knowledge
- HIPAA compliance
- EKG administration
- Vital sign monitoring
- Payment collection
- CPR
- Venipuncture and phlebotomy
- Patient triage
- Certified in basic life support (BLS)
- STD counseling
- Vital signs and examinations
- Patient scheduling
- EMR / EHR
EHR/EMR
* EClinicalsWorks
* Cerner
Timeline
Intern
ARMC
12.2023 - 04.2024
Fulfillment Associate
Amazon
10.2023 - 01.2024
Medical Assistant/Receptionist
UC Urgent Care / Southern Primary Care
04.2023 - Current
Customer Service Cashier
Ross
01.2023 - 04.2024
Diploma - Medical Assistant
UEI College
High School Diploma -
North Clayton High School
Similar Profiles
Joseph PolaJoseph Pola
Contingent Medical Assistant at Onyx Urgent Care & Primary CareContingent Medical Assistant at Onyx Urgent Care & Primary Care
Scott PulsipherScott Pulsipher
Medical Scribe and Scribe Director at Mend Urgent Care and Primary CareMedical Scribe and Scribe Director at Mend Urgent Care and Primary Care
Deborah SullivanDeborah Sullivan
Relief Veterinarian at Urgent Care, Emergency, Primary CareRelief Veterinarian at Urgent Care, Emergency, Primary Care
Tyler JamesTyler James
Marketing & Events Coordinator at Paloma St. JamesMarketing & Events Coordinator at Paloma St. James
Neshobe HucklebyNeshobe Huckleby
Customer Service Specialist at Equifax, IncCustomer Service Specialist at Equifax, Inc