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Dynamic Mental Health Counselor with extensive experience at Citrus Health Network, excelling in crisis intervention and patient assessment. Proven ability to foster trust and deliver effective behavioral therapy, enhancing patient outcomes. Skilled in risk assessment and community resource coordination, demonstrating strong teamwork and critical thinking in high-pressure environments. Compassionate Counselor focused on helping patients overcome personal obstacles. Diligent and resourceful professional with several years of hands-on experience diagnosing issues and cultivating personalized treatment plans. Comfortable working either autonomously or in team-based setting to resolve issues.

Compassionate Residential Counselor known for productivity and efficient task completion. Possess specialized skills in crisis intervention, and therapeutic communication. Excel in empathy, active listening, and conflict resolution to support clients effectively through challenges.

Compassionate and dedicated mental health counselor with 5 years experience and 2 years post-graduate engaging in client-center approach within individual settings addressing diverse issues such as anxiety, depression, post-traumatic stress disorder, and substance use and addiction. Demonstrated ability to collaborate with multidisciplinary teams and implement evidence-based interventions.


Motivated and empathetic Customer Service Representative with 5+years of experience in client-facing roles and a strong passion for healthcare. Proven ability to handle high call volumes, provide effective crisis support, resolve patient issues, and navigate EMR systems with accuracy. Seeking a remote healthcare customer service position where I can contribute to patient satisfaction and streamline service delivery.

LaShawna Head

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Health Counselor

988 worker

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Bachelor of Science - Social Work

High School Diploma -

Some College (No Degree) - Sterile Processing Technician

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Health Counselor

988 worker

Bachelor of Science - Social Work

High School Diploma -

Some College (No Degree) - Sterile Processing Technician

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