Lashonda L. Lewis
Albany
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dollar General
Albany, GA
10.2024 - Current
- Led team in implementing inventory management practices to enhance stock accuracy.
- Developed training programs for staff to improve operational efficiency and customer service skills.
- Analyzed sales trends to inform strategic merchandising decisions and optimize product placement.
- Coordinated scheduling and staffing to ensure optimal store coverage during peak hours.
- Monitored compliance with company policies and procedures to uphold safety standards in the workplace.
- Executed loss prevention strategies, resulting in reduced shrinkage and improved profit margins.
- Fostered a positive work environment through effective communication and team-building initiatives.
- Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction ratings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Delivery Driver
FedEx
Albany, GA
10.2025 - 01.2026
- Delivered packages efficiently, adhering to scheduled routes and timelines.
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Maintained accurate records of deliveries and pickup confirmations using electronic logging systems.
- Communicated effectively with customers to ensure satisfaction and resolve issues promptly.
- Managed customer inquiries and complaints in polite and professional manner.
Process Assistant
Tyson Foods Further Processing
Dawson, GA
02.2025 - 07.2025
- Sorted and graded chickens based on size, weight, and quality standards.
- Trained new staff on sorting techniques and safety protocols.
- Enhanced sorting efficiency by implementing streamlined processes.
- Monitored production flow to ensure consistent quality control measures.
- Collaborated with team members to optimize workflow in sorting area.
- Inspected products for any defects or abnormalities during sorting process.
- Maintained cleanliness and organization of the sorting workspace.
- Assisted in training new employees on proper techniques and best practices for efficient chicken sorting operations.
- Assisted in inventory management and tracking sorted products for dispatch.
Warehouse Worker
XLC Logistics, Paper Process Business
Albany, GA
01.2021 - 12.2024
- Managing and coordinating the movement of goods within a warehouse and distribution center, including tasks like receiving inventory, picking and packing orders, shipping goods, maintaining accurate stock levels, and ensuring timely delivery, all while adhering to XLC's operational standards and client requirements.
Education
High School Diploma -
Southwest Georgia Institute of Education
05-2016
Skills
- Machine Operation
- Money handling
- Team leadership
- Picking and Packing Orders
- Customer Service
- Inventory Management
- Attention to Detail
- Communication
- Time Management
- Quality Control
- Process Improvement
- Decision-making
- Reports and Documentation
- Data Entry
- Conflict Resolution
Timeline
Delivery Driver
FedEx
10.2025 - 01.2026
Process Assistant
Tyson Foods Further Processing
02.2025 - 07.2025
Assistant Manager
Dollar General
10.2024 - Current
Warehouse Worker
XLC Logistics, Paper Process Business
01.2021 - 12.2024
High School Diploma -
Southwest Georgia Institute of Education