Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Latarsha W. Young

Snellville

Summary

Multifaceted professional with sales and account management expertise in the health care (340B pharmaceutical, prescription benefit management services, and diagnostic laboratory) and staffing space space. Successful in selling/ managing large accounts with revenues exceeding $1 million dollars. Dedicated to exceeding sales goals and providing exceptional client service.

Overview

25
25
years of professional experience

Work History

Sr. Recruiter

Avacend Staffing Solutions
08.2021 - Current
  • Responsible for growth and account management of UPS vendor contract totaling $4.5 million in annual revenue
  • Successfully operated full recruitment desk focused on the IT industry(Sr. Systems Administrators, IT project managers, Technical analyst , Cloud architects, Scrum Masters, etc.)
  • Cultivated strong relationships with UPS IT Senior management to place candidates for key IT positions
  • Cold called to other Fortune 500 companies regrading vendor contracts; assistd in securing the Fijitsu contract
  • Accomplishments
  • Increased Avacend interviews and candidate placement by 30% year over year
  • Competed against 10 other vendors to win 67% of all new business
  • Sales efforts generated $800k in revenue from August 2021 to December

Sr. Account Executive

Kelly Services
02.2020 - 07.2021
  • Responsible for the growth and account management of three national accounts (ADP, Santander Bank, and UPS) totaling $4.5 million in annual revenue
  • Effectively worked with account 's senior management to secure Kelly Services opportunity for new placements
  • Worked with recruitment to secure top tier candidates for accounting and IT positions
  • Provide consultative support and guidance for three national accounts requiring centralized management (COM) in the areas of requisition needs; issue resolution; and service delivery challenge.

Accomplishments

  • #1 of 5 sales representative for placements and revenue generation for portfolio of business
  • Competed against 10 other vendors to win 67% of all new business in my assigned territory (Southeast and NJ) from February 2020 to YTD
  • Sales efforts generated $800k in revenue from Feb 2020 to YTD
  • Grew territory by 70% in revenue during tenure; 66% of revenue was from accounting and finance placements

Account Manager, Logistics *Contract Position

Ferro Corporation
10.2018 - 10.2019
  • Served as liaison and subject matter expert for clients purchasing pigment/color for production for production of various materials (plastics, cosmetics, glass, etc.)

Accomplishments

  • Increased client sales by 15% ($375k) year over year via upsell of additional materials and ensuring timely shipment of materials
  • Received 90% customer satisfaction rate providing exceptional and timely service, 12% improvement from previous year

Account Manager/ Service *Contract Position

Thermo Fisher Scientific Inc
07.2017 - 07.2018
  • Successfully managed service for customers post sales for major University systems research and development equipment needs

Business Development Manager

Kroger/ Kroger Prescription Plans PBM
03.2013 - 12.2016
  • Promoted and developed cost effective prescription benefit management plans for employer groups; targeting employers with 500 to 5000 lives in the private and public market
  • Provides expertise in strategic planning and consultative advice to clients, including the analysis and recommendations for changes to prescription benefit coverage plans
  • Worked with Pharmacist to create prescription benefits plans to curtail employer drug expenditures; plans saved employer groups 1% to 3% $100k to $250k annually

Accomplishments

  • Negotiated and secured four multi-year contracts worth $1.5 million in total revenue and 5000 employees during tenure
  • Increased territory sales 25% year over year
  • Upsold $150K in wellness solutions to existing accounts during tenure
  • Secured and cultivated client relationships with the top tier national and regional consulting firms, brokers and TPAs such as Conduent, Mercer, Willis Towers Watson, Group Resources, Paragon, BB&T, Regions, Neace Lukens, CBIZ etc.

Area Business Executive

Alere/ Abbott Pharmaceuticals
03.2011 - 02.2013
  • Responsible for the promotion of of Alere Home Monitoring anti-coagulation services (patient referrals), INR monitors and CoagClinic software to C- suite level executives and to health care practitioners (oncology and cardiology) in a hospital setting

Accomplishments

  • Exceeded patient referral goals by 25% year over year to transition territory from last place to #1 in the southeast region of 5 representatives and #5 in the nation of 25 representatives during tenure
  • Consistently exceeded monthly sales quotas by more than 15% contributing to the increase in territory revenue from $875K to $1 million during tenure
  • Cultivated and maintained client relationships with C suite level executives and health care practitioners at major health care systems and cardiology practices (ex. Wellstar, Piedmont, Emory Columbus Cardiology, St. Vincent, UAB Medical and Palmetto Health)

Senior Account Manager/ Project Manager

Express Scripts
03.2009 - 03.2011
  • Responsible for the management and retention of 35 medium to large group (1k to 5k employees) accounts post sales
  • Served as the liaison for Express Scripts to employee benefit consultants, brokers, third party administrators and C-suite level human resource executives
  • Created and executed business plans for the implementation and retention of 25 self-funded medium to large employer group accounts (1000 to 5000 employees)worth a total $5.5 million in total revenue

Accomplishments

  • Increased retention rate from 86% to 94% for book of business during tenure; $500K to 750K during tenure
  • Received 95% customer satisfaction rate for customer satisfaction consecutively during tenure

Sr. Pharmaceutical Sales Specialist, Urology

Procter and Gamble
07.2004 - 09.2008
  • Successfully managed Georgia territory with $6.5 million in annual revenue; increased revenue by 18% during tenure
  • Product Portfolio/Therapeutic class of medications marketed: Enablex/urology, Asacol/gastroenterology; Actonel/endocrinology to physicians

Accomplishments

  • Pacesetter Sales Award recipient; award received for exceeding sales goals and greatest market share growth in the district and region for 2006, 2007 and 2008
  • Exceeded team sales goals by 15% year over year, increasing territory market share by 12% during tenure
  • Ranked In the top 5% of sales representatives out of 25 reps nationwide
  • Successfully transitioned territory from #8 to #2 in the nation during tenure

Pharmaceutical Sales Representative

AstraZeneca Pharmaceuticals
11.1998 - 07.2004
  • Successfully managed Atlanta territory(Emory, Wellstar and Piedmont health care systems and affiliates) with $6.5 million in annual revenue; increased revenue by 18% during tenure
  • Portfolio/Therapeutic class of medications marketed: Nexium/Gastroenterology, Zomig/Neurology, Rhinocort,Accolate/Allergy&Asthma, Seroquel/Psychiatry

Accomplishments

  • AZ Sales Award recipient; award received for exceeding sales goals and greatest market share growth in the district and region for 1999, 2001, 2002 and 2003
  • Exceeded team sales goals by 10% year over year, increasing territory market share by 12% during tenure
  • Ranked In the top 15% of sales representatives out of 575 reps nationwide
  • Successfully transitioned territory from #25 to #8 in the nation during tenure



Education

Bachelor of Science - Business Administration/Health Administration

Winthrop University
Rock Hill, SC

Skills

  • National sales/ account management
  • Contract negotiation
  • Business development
  • Employee Benefits management
  • 340B program management
  • PBM sales and account management
  • Pharmaceutical and diagnostic device sales
  • Recruitment process outsourcing (staffing)

Additional Information

Subject matter expert in the following software:

  • SAP, ERP
  • SalesForce, CRM
  • Seibel, CRM
  • Microsoft Suite (Excel, Word and, PowerPoint)

Timeline

Sr. Recruiter

Avacend Staffing Solutions
08.2021 - Current

Sr. Account Executive

Kelly Services
02.2020 - 07.2021

Account Manager, Logistics *Contract Position

Ferro Corporation
10.2018 - 10.2019

Account Manager/ Service *Contract Position

Thermo Fisher Scientific Inc
07.2017 - 07.2018

Business Development Manager

Kroger/ Kroger Prescription Plans PBM
03.2013 - 12.2016

Area Business Executive

Alere/ Abbott Pharmaceuticals
03.2011 - 02.2013

Senior Account Manager/ Project Manager

Express Scripts
03.2009 - 03.2011

Sr. Pharmaceutical Sales Specialist, Urology

Procter and Gamble
07.2004 - 09.2008

Pharmaceutical Sales Representative

AstraZeneca Pharmaceuticals
11.1998 - 07.2004

Bachelor of Science - Business Administration/Health Administration

Winthrop University
Latarsha W. Young