LATASHA EDWARDS
Atlanta
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Offering strong communication and organizational skills, eager to learn and develop in medical environment. Brings understanding of patient confidentiality and medical terminology, ensuring accurate and timely scheduling.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant/Clinical Intake Coordinator
Preferred Vascular Group
09.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
- Contributed to the development of new scheduling protocols, enhancing overall department efficiency.
Patient Care Technician
Emory University Hospital
05.2023 - Current
- Performs assigned patient care and observation duties under the direction of a Registered Nurse and/or LPN, including but not limited to: cleaning the patient's room, operating various clinical equipment, helping with emergencies, assisting with patient procedures, collecting and transporting patient specimens and completing applicable forms
- Communicates with patients, families and members of the patient care team
- Maintains hospital and unit-specific competencies
- As part of a patient focused service, promotes a supportive and healing environment so that customer and staff satisfaction are enhanced
- Assists in emergency situations as directed by an RN/LPN
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Surgical Assistant
Epiphany Dermatology
09.2021 - 03.2024
- Maintain efficient patient flow, while supporting patient safety and satisfaction
- Collect and document patient information, clinical data, and other relevant details accurately and timely while ensuring patient confidentiality
- Respond to care questions or complaints to immediately resolve
- Deliver patient care per provider orders, based on practice guidelines and applicable regulations
- Maintain and use principles of aseptic techniques and infection control standards
- Practice strict adherence to all OSHA standards
- Operate clinical equipment according to equipment guidelines
- Perform time-sensitive delegated tasks
- Not limited to requests for prescription refills, EHR alerts, and messages
- Order, stock, and maintain exam rooms and supply storage areas using par levels of supplies, medications, linens, forms, and equipment
- Monitor expiration dates and act accordingly
- Participate in staff meetings and provide constructive input for improvements and solutions
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Reviewed patient allergies, problems, medications, and immunization statuses.
Emergency Department Technician
Children's Healthcare of Atlanta - Scottish Rite Hospital
01.2019 - 01.2023
- Assists in the basic delivery of patient care as assigned by licensed professional personnel using age and developmentally appropriate standards.- to include vital sign assessment and patient triage
- Demonstrates competency in phlebotomy skills or proficiency within first six months of hire
- Utilizes and maintains department and patient care equipment as assigned
- Communicates information relating to patient care job activities, needs and responsibilities for the assigned shift to appropriate personnel
- Utilizes effective organization and communication skills in prioritizing, delivering, and documenting patient care, and documents the tasks/procedure/care that is provided
- Initiates and participates in continuous assessment and improvement of the quality of care and services provided
- Acts as a role model for organizational and developmental skills
- Assists departmental leadership team in the development of other staff members
- Accepts responsibility for own growth, development and professional conduct
Emergency Department Technician
WellStar Douglas Hospital
10.2018 - 01.2019
- Caregiver who functions under the direction of the professional Registered Nurse
- Provides safe, age appropriate care to the patient by performing the following patient care functions and technical procedures: vital signs, 12-lead EKG, bedside blood sugar testing, superficial wound care, oral suctioning, splint application, instruction of safe ambulation with crutches
- Must understand and practice aseptic technique when required: urethral catheterization; sterile tray preparation; dressing applications and all phlebotomy
- Must be able to operate and observe cardiac monitors to ensure recognition of arrhythmias, as well as operate pulse oximetry monitors
- Requires knowledge of all specialty instruments and trays, including trauma resuscitation equipment and set-up, ENT trays, special procedure trays
- Transports patients, unit supplies, equipment, and patient medications
- Assures patient care area is appropriately stocked with supplies
- Monitors patients in restraint/seclusion and documents observations
- Performs other duties deemed necessary to ensure delivery of patient care
Labor and Delivery Technician
TriHealth Bethesda North Hospital
08.2016 - 08.2018
- Provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse
- May perform non-direct patient care activities as assigned, requested, or directed
- Assembled, operated, cleaned and properly stored medical equipment and accessories
- Administered basic medical necessities and treatments
- Assisted doctors and other care providers with any tasks that they needed done
- Collaborated with other team members and care providers to assess a patients' health status and determine a course of action
- Communicated clearly and effectively with patients regarding their appointments and their health concerns
- Educated patients regarding their procedures or treatments
- Kept in strict compliance with HIPAA standards and all patient confidentiality regulations
- Maintained patient records, monitored vitals and reported to supervising nurse
- Prepared and checked up on patient examination rooms
- Readied patients to be seen by medical care provider
- Recorded all relevant medical data in a charting system
- Responded promptly to all call lights in a long-term facility consisting of [number] beds
- Worked the front desk and handled phones, billing issues and patient scheduling
Patient Care Technician
The Lodge Retirement Community
04.2014 - 08.2016
- Served as the evening aide for a [number]-bed facility and completed nightly rounds
- Administered basic medical necessities and treatments
- Assembled, operated, cleaned and properly stored medical equipment and accessories
- Assisted nursing home residents with daily living and recreational activities
- Collaborated with other team members and care providers to assess a patients' health status and determine a course of action
- Handled prescription information and refills
- Maintained patient records, monitored vitals and reported to supervising nurse
- Measured patients' vital signs
- Operated lift mechanisms to assist patients with showering and dressing
- Prepared and checked up on patient examination rooms
Receiving Clerk
TradeGlobal
07.2011 - 01.2017
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
- Collaborated with colleagues to discuss market information and strategies
- Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
- Developed and implemented tailored service plans to the needs of particular clients
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
Education
Surgical Techniciean
Gwinnett Technical College
Lawrenceville, GA09-2025
High School Diploma -
Milford High School
Milford, OH06-2004
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Procedure assistance
- CPR
- Medical terminology
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Appointment setting
- Insurance verification
- Sterilization techniques
- First aid
- Sterile technique
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Patient Care Technician Certification (PCT)
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Medical Assistant/Clinical Intake Coordinator
Preferred Vascular Group
09.2024 - Current
Patient Care Technician
Emory University Hospital
05.2023 - Current
Surgical Assistant
Epiphany Dermatology
09.2021 - 03.2024
Emergency Department Technician
Children's Healthcare of Atlanta - Scottish Rite Hospital
01.2019 - 01.2023
Emergency Department Technician
WellStar Douglas Hospital
10.2018 - 01.2019
Labor and Delivery Technician
TriHealth Bethesda North Hospital
08.2016 - 08.2018
Patient Care Technician
The Lodge Retirement Community
04.2014 - 08.2016
Receiving Clerk
TradeGlobal
07.2011 - 01.2017
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Patient Care Technician Certification (PCT)
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
Surgical Techniciean
Gwinnett Technical College
High School Diploma -
Milford High School
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