- Knitting and Crocheting
- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Woodworking
- Music
- Gardening
LaTasha Foster
Birmingham,AL
Summary
Dedicated professional with extensive experience in client consultation and customer service. Known for exceptional communication skills and critical thinking, consistently ensuring high standards of care and satisfaction in both laboratory and cosmetology settings.
Overview
23
23
years of professional experience
Work History
Lab Processor
Southeast Clinical Research
Birmingham, AL
06.2025 - Current
- Processed biological samples, ensuring adherence to safety and quality standards.
- Operated laboratory equipment for accurate testing and analysis of specimens.
- Collaborated with research teams to streamline workflow and enhance efficiency in sample processing.
- Trained new staff on laboratory protocols and safety procedures, improving team competency.
- Implemented standardized procedures that reduced processing errors and improved turnaround times.
- Led initiatives to optimize lab layout, enhancing productivity and reducing processing time by streamlining workflows.
- Promoted patient confidentiality by adhering strictly to HIPAA guidelines during all stages of sample handling and result reporting processes.
- Reduced turnaround time for test results by optimizing workflow and prioritizing urgent samples.
- Demonstrated exceptional attention to detail when preparing specimens for analysis, resulting in accurate test outcomes.
- Maintained a high level of accuracy in sample handling, ensuring proper labeling and storage to prevent cross-contamination.
- Streamlined data entry process, minimizing errors while increasing speed and accuracy of inputting patient information.
Cosmetologist
Great Clips Hair Salon
Gardendale, AL
02.2020 - 09.2025
- Maintained high standard of cleanliness and hygiene, ensuring safe and welcoming environment for clients.
- Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.
- Implemented environmentally friendly practices in salon operations, promoting sustainability and attracting eco-conscious clients.
- Participated in team in revamping salon interior, creating more inviting and modern atmosphere that enhanced client experience.
- Developed promotional strategies to increase client retention and attract new customers through referrals.
- Implemented efficient scheduling practices to optimize appointment flow and reduce wait times for clients.
- Collaborated with team members to streamline service delivery, improving overall salon productivity and atmosphere.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained a 2.3 per hour or more client accuracy.
Cosmetologist
JCPenney Salon
Fultondale, AL
03.2017 - 02.2020
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Developed new techniques to improve appearance of customer and provide different looks.
- Utilized feedback from client surveys to refine services and address any areas needing improvement.
- Developed loyal customer base through exceptional service and follow-up, contributing to increased salon bookings.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
Cosmetologist
Regis Corporation
Gardendale, AL
01.2013 - 02.2017
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
Cosmetologist
Keep West Hair Studios
Birmingham, AL
01.2010 - 12.2013
- Mentored junior cosmetologists, providing training on techniques and customer service best practices.
- Collaborated with team members to streamline service delivery, improving overall salon productivity and atmosphere.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Cosmetologist
Private Salon
Birmingham, AL
08.2006 - 11.2008
- Delivered customized haircuts, color treatments, and styles to enhance client satisfaction.
- Educated clients on hair care techniques and product application for improved at-home maintenance.
- Maintained cleanliness and hygiene standards throughout salon environment to ensure safety compliance.
- Assisted in inventory management, tracking product usage and reordering supplies as necessary.
- Developed promotional strategies to increase client retention and attract new customers through referrals.
- Implemented efficient scheduling practices to optimize appointment flow and reduce wait times for clients.
Customer Service Representative
Pizza Hut Call Center
Birmingham, AL
01.2004 - 03.2006
- Managed high volume of incoming calls, providing accurate information and assistance to customers.
- Resolved customer inquiries and complaints efficiently, ensuring satisfaction and loyalty.
- Processed orders promptly using call center software, enhancing order accuracy and fulfillment speed.
- Collaborated with team members to streamline communication processes, improving response times for customer concerns.
- Trained new staff on call center protocols and customer service techniques, fostering a knowledgeable team environment.
Customer Service Representative
Dish Nerwork
Birmingham, AL
12.2003 - 03.2006
- Implemented feedback mechanisms for continuous improvement in service delivery and customer interaction quality.
- Monitored performance metrics regularly to identify trends and areas for enhancement in service efficiency.
- Developed strong relationships with customers by delivering personalized service tailored to individual needs and preferences.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Box Handler
Sterilite Corporation Marathon Staffing
Birmingham, AL
05.2003 - 12.2003
- Operated machinery for efficient box handling and packaging processes.
- Adhered to safety protocols to maintain a secure work environment.
- Collaborated with team members to optimize workflow and productivity.
- Evaluated boxes for quality compliance, ensuring readiness for shipment and customer satisfaction.
- Maintained cleanliness in work area to ensure operational efficiency.
- Followed safety protocols while operating machinery.
Education
Medical Billing And Coding
Jefferson State Community College
Birmingham, ALAssociate of Science - Cosmotology
Roebuck Beauty School
Birmingham, AL02-2004
Skills
- Laboratory techniques
- Sterilization techniques
- Specimen handling
- Chemical handling
- Clear communication
- Client consultation
- Hair conditioning and styling
- Bleaching, dyeing, and tinting
- Facial treatments
- Skin analysis
- Sanitation practices
- Scheduling appointments
- Customer consultation
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Professional telephone demeanor
- Customer satisfaction measurement
- Payment processing
Interests
Timeline
Lab Processor
Southeast Clinical Research
06.2025 - Current
Cosmetologist
Great Clips Hair Salon
02.2020 - 09.2025
Cosmetologist
JCPenney Salon
03.2017 - 02.2020
Cosmetologist
Regis Corporation
01.2013 - 02.2017
Cosmetologist
Keep West Hair Studios
01.2010 - 12.2013
Cosmetologist
Private Salon
08.2006 - 11.2008
Customer Service Representative
Pizza Hut Call Center
01.2004 - 03.2006
Customer Service Representative
Dish Nerwork
12.2003 - 03.2006
Box Handler
Sterilite Corporation Marathon Staffing
05.2003 - 12.2003
Medical Billing And Coding
Jefferson State Community College
Associate of Science - Cosmotology
Roebuck Beauty School