Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latasha Herring

Columbus

Summary

Dynamic and detail-oriented professional with extensive experience at Best Buy, excelling in customer service and operations. Proven ability to enhance operational efficiency and maintain inventory integrity. Skilled in delivery & installation and customer service, consistently delivering on-time results while fostering strong client relationships. Committed to exceeding expectations in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Delivery Driver

Best Buy, Geek Squad
03.2018 - Current
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Operations Assistant

Best Buy, Geek Squad
06.2023 - 07.2025
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Assisted operations manager with planning of routine operations and special projects.
  • Provided administrative support with accurate document preparation and data entry.
  • Prepared and delivered operational performance reports to inform management.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Inventory Specialist

Best Buy
08.2016 - 03.2018
  • Processed inventory counts on a daily basis while using a variety of inventory adjustments and data collection tools.
  • Maintained Inventory integrity 100% of the time.
  • Audited and corrected discrepancies in inventory numbers.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Processed and filed paperwork per inventory guidelines.
  • Accountable and secures company assets.
  • Completed data entry tasks with accuracy and efficiency.

Warehouse Associate

Best Buy
05.2012 - 08.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Transported merchandise pallets to move in warehouse.
  • Stocked shelves to match planogram images and instructions.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Stocked designated items on shelves, end caps and displays.
  • Picked and packed order items.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Sales Associate

Verizon Wireless
10.2010 - 12.2011
  • Worked in fast-pace environment at highest volume Verizon Wireless in the southeast region
  • Assisted sales associates by answering phones, handling customer concerns, and programming and troubleshooting devices.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • In charge of routine security checks and routine maintenance of functional devices

Sales Support Associate

Macys Department Store
09.2009 - 11.2010
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Marked stock with identification tags and labels to outline information such as storage locations.

Education

High School Diploma -

Kendrick High School
Columbus, GA
05-2007

Skills

  • Multitasking and organization
  • Clear communication
  • Problem-solving
  • Time management skills
  • Heavy lifting
  • Responsible driver
  • Computer skills
  • Administrative support
  • Inventory counting
  • Customer service
  • Attention to detail

Timeline

Operations Assistant

Best Buy, Geek Squad
06.2023 - 07.2025

Delivery Driver

Best Buy, Geek Squad
03.2018 - Current

Inventory Specialist

Best Buy
08.2016 - 03.2018

Warehouse Associate

Best Buy
05.2012 - 08.2016

Sales Associate

Verizon Wireless
10.2010 - 12.2011

Sales Support Associate

Macys Department Store
09.2009 - 11.2010

High School Diploma -

Kendrick High School

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Latasha Herring