Latasha Johnson
Winder
Summary
Promising associate with demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry, Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times. Authorized to work in the US for any employer
Overview
20
20
years of professional experience
1
1
Certification
Work History
Referral Representative
Piedmont Heart Institute
04.2022 - Current
- Call patients to confirm appointments and address patient questions
- Process insurance authorizations and update patient records
- Verify eligibility benefits
- Data entry of medical records and patient information
- Communicating with insurance companies, and pre-approving specific procedures
- Submitting estimates
- Verification of insurance
- Oversee Referral authorization
- Train new staff
- Knowledge of insurance companies benefits and authorization
- (Medicare, medicaid Aetna, Humana, Blue Cross Blue Shield,Tricare,Cigna etc.)
Precertification Specialist Coordinator
Athens Orthopedic Clinic
07.2019 - Current
- Process surgery and MRI through patients insurance to get patients approved before procedures
- Verification of insurance
- Knowledge of insurance companies benefits and authorization
- (Medicare, medicaid Aetna, Humana, Blue Cross Blue Shield,Tricare,Cigna etc.)
- Train new Staff
- Update staff on insurance policy
- Oversee insurance Department
Lead Certified Pharmacy Technician (CPhT)
Wal-Mart Supercenter
08.2006 - 07.2019
- Fill prescription requests for patients
- These prescription requests can come from hospitals, physicians, nurses or directly from the patient
- Retrieving prescription orders Counting, pouring, measuring and weighing tablets and medications mixing medications selecting the proper prescription container
- Creating prescription labels after the prescription is filled, the pharmacy tech prices and files
- Preparing insurance claim, Calling insurance to verify customers coverage, maintaining patient profiles, completing cash register transactions Answering phones Taking inventory of over-the-counter medications being aware of the latest medicines and their availability
Customer Service
Haband
01.2005 - 05.2006
- Answer incoming telephone calls
- Perform customer service input customer information
- Apply customer payment to orders
Education
Associate - Dental Hygienist
Athens Technical College
Athens, GA06.2025
Skills
- Basis (10 years)
- Sales (10 years)
- Data entry (1 year)
- Etiquette (10 years)
- Inventory (10 years)
- Telephone (10 years)
- Pharmacy Tech (10 years)
- Prior Authorization (5 years)
- PTCB (10 years)
- Billing (5 years)
- Pharmacy
- Customer Service (10 years)
- Compounding
- Microsoft Office
- Cash Handling (10 years)
- Microsoft Word (10 years)
- Word
- Typing
- Time Management
- Pharmacy Technician Experience
- HIPAA
- Phone Etiquette
- Medical Terminology
- ICD-10
- Medical office experience
- Medical records
- Computer skills
- Insurance Verification
- EMR Systems
- ICD-9
Certification
- Pharmacy Technician
- Certified Pharmacy Technician (CPhT)
- June2013 to June2024
- License Number: PHTC005290
- PTCB Certification
- Pharmacy Technician License
Additional Information
- Skills
- Data entry
- HIPPA Regulations
- Inventory Management
- Understanding/Filing Insurance
- Excellent Telephone etiquette
- Basis Medical Terminology
Timeline
Referral Representative
Piedmont Heart Institute
04.2022 - Current
Precertification Specialist Coordinator
Athens Orthopedic Clinic
07.2019 - Current
Lead Certified Pharmacy Technician (CPhT)
Wal-Mart Supercenter
08.2006 - 07.2019
Customer Service
Haband
01.2005 - 05.2006
Associate - Dental Hygienist
Athens Technical College
- Pharmacy Technician
- Certified Pharmacy Technician (CPhT)
- June2013 to June2024
- License Number: PHTC005290
- PTCB Certification
- Pharmacy Technician License
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