Dynamic social services supervisor with a proven track record at Fulton County Department of Family and Children Services. Expert in client assessment and service planning, ensuring timely interventions for at-risk youth. Strong multicultural competence and effective communication skills foster collaboration and drive successful outcomes in complex cases.
• Supervise, guide, and mentor a team of up to five social services case managers
• Oversee case management of investigations for child abuse and neglect cases
• Direct staff in service delivery, set unit goals, and regulate workloads to align with agency objectives
• Ensure timely and appropriate interventions for at-risk clients
• Review and approve casework, ensuring adherence to policies and legal guidelines
• Maintain detailed documentation and make critical safety assessments
• Prepare departmental reports and facilitate cadence