Latie Edwards
Dublin
Summary
Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
12
12
years of professional experience
Work History
Healthcare Administrator Assistant
Shamrock Nursing Home.
05.2019 - Current
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Maintained up-to-date information in electronic medical records software.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Developed and updated department goals and achievements throughout fiscal year.
- Responded to inquiries from doctors, nurses and patients with accurate information.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
- Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
- Established a strong organizational culture centered around teamwork, open communication channels, continuous learning opportunities for employees.
- Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
- Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
- Enhanced department efficiency through the development and implementation of new healthcare policies and procedures.
- Optimized patient flow within the facility by analyzing current processes and implementing changes to improve efficiency.
Dietary Manager
Pruitt Healthcare Ashburn
02.2017 - 06.2020
- Monitored production to check safety, standardized production and appropriate portioning.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Motivated staff to perform at peak efficiency and quality.
- Purchased food supplies for department according to budget limitations.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
Culinary Specialist
United States Army
08.2013 - 01.2016
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Prepared and served food to approximately 4500 personnel in average of 6 hours.
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
Education
Ph.D. - Healthcare Administration
University of Phoenix
Tempe, AZ02-2026
MBA - Healthcare Administration
University of Phoenix
Tempe, AZ12-2023
Bachelor of Healthcare Administration - Health Administration
University of Phoenix
Tempe, AZ10.2022
High School Diploma -
West Laurens High School
Dexter, GA03.2013
Skills
- Healthcare compliance
- Operations management
- Clinical supervision
- Managed care
- Staff training and development
- Patient safety
- Organizational development
- Facility management
- Emergency preparedness
- Revenue cycle management
- Employee recruitment and hiring
- Administrative staff supervision
Education and Training
other,true,other
References
References available upon request.
Timeline
Healthcare Administrator Assistant
Shamrock Nursing Home.
05.2019 - Current
Dietary Manager
Pruitt Healthcare Ashburn
02.2017 - 06.2020
Culinary Specialist
United States Army
08.2013 - 01.2016
MBA - Healthcare Administration
University of Phoenix
Bachelor of Healthcare Administration - Health Administration
University of Phoenix
High School Diploma -
West Laurens High School
Ph.D. - Healthcare Administration
University of Phoenix
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