La Tonia Pelrean
Summary
Well-rounded and self-directed professional backed by healthcare industry, leadership, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.
Developed comprehensive skill set in fast-paced entrepreneurial environment, now seeking to transition into new field. Demonstrates expertise in strategic planning and financial management, with strong capabilities in client relationship building and project coordination. Aims to leverage these transferable skills to drive success in new professional setting.
Talented Owner with excellent marketing, customer service and facility oversight skills. Highly effective and comfortable working with people at all levels in organization.
Overview
10
10
years of professional experience
Work History
Owner and Operator
Wickit Sense Candle Co
03.2021 - Current
- Respond to inquiries, issue quotes, prepare invoices, accept and process payments
- String candle wicks, select and prepare wax for containers, and pour molten wax into dipping molds
- Create all-natural candle scents and kept accurate and complete financial records
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Lead Cook / Cafeteria Worker
The Pirates House
10.2021 - 08.2022
- Performed skilled tasks necessary for the preparation and serving of meals
- Exemplified excellent organizational and communication skills and worked well under pressure
- Maintained adequate supplies and inventory needed for daily operations
- Met standards of local, state, and federal health and safety regulations
- Established priority order of tasks necessary to complete an assignment
Administrative Assistant
Mobley Masonry
02.2017 - 09.2021
- Processed payroll using Quickbooks
- Obtained documents and kept track of receipts
- Adhered to company guidelines
Home Health Aide
Home Healthcare Aid
02.2017 - 10.2019
- Provide in-home personal care services and maintain a safe, secure, and healthy environment
- Assist with activities of daily living – mobility, personal hygiene, and feeding
- Keep household clean and organize, run errands, and prepare and serve meals
- Document services provided, patient condition, and changes in patient behavior
- Respect and safeguard patient's privacy
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Provided transportation and appointments management.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Private Duty Caregiver
Home Health Care Aid
07.2018 - 09.2019
- Provided assisted with activities of daily living – mobility, personal hygiene, and feeding
- Completed light housekeeping duties, prepared and served meals, and ran errands
- Maintained accurate and complete documentation regarding patient conditions
- Respected and safeguarded patient's privacy
Line Cook
Sweet Potatoes
09.2014 - 08.2016
- Prepared food orders, ensured line was stocked appropriately, and monitored screen for incoming orders
- Maintained food safety standards and ensured and a clean and safe work environment
- Worked efficiently in a fast-paced environment and communicated with other line cooks and crew members
Server / Customer Service
Barnes Restaurant
09.2014 - 08.2016
- Took and entered orders accurately using Point of Sale (POS) computer system
- Delivered food and beverage items quickly and efficiently in a fast-paced environment
- Stayed familiar with menu items, advised patrons of specials, and answered questions
- Completed opening and closing duties, stocked supplies, accepted payments, and operated cash register
- Worked as a team to meet and exceed guest expectations
Education
Diploma - Medical Billing and Coding
Ultimate Medical Academy
01.2024
Skills
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Medical Office Procedures
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Insurance Verification
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Workers Compensation
- Front Office Operations
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Business planning
- Financial management
- Business launch
- Product branding
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Medical Office Procedures
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Insurance Verification
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Workers Compensation
- Front Office Operations
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Timeline
Lead Cook / Cafeteria Worker
The Pirates House
10.2021 - 08.2022
Owner and Operator
Wickit Sense Candle Co
03.2021 - Current
Private Duty Caregiver
Home Health Care Aid
07.2018 - 09.2019
Home Health Aide
Home Healthcare Aid
02.2017 - 10.2019
Administrative Assistant
Mobley Masonry
02.2017 - 09.2021
Line Cook
Sweet Potatoes
09.2014 - 08.2016
Server / Customer Service
Barnes Restaurant
09.2014 - 08.2016
Diploma - Medical Billing and Coding
Ultimate Medical Academy
Similar Profiles
Ketina ShamuKetina Shamu
Finance Officer at Sense & Sense InternationalFinance Officer at Sense & Sense International
BROOKLYN DOWELLBROOKLYN DOWELL
Manager at Storage SenseManager at Storage Sense
Chiamaka MolokwuChiamaka Molokwu
Digital Media Content Reviewer at Common Sense NetworksDigital Media Content Reviewer at Common Sense Networks