Latonya Perriman
Atlanta
Summary
Reputable customer service professional brings strong phone speaking skills paired with in-depth knowledge of different systems. Known for successfully handling escalated customer support issues. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in [Software]. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [Number] years of relevant work experience to your team.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Beautiful Smiles Dental Center
2023.07 - 2024.01
- Verified insurance, collected payments, and scheduled appointments.
Insurance Specialist Representative
Kaiser Permanente
2021.01 - 2023.05
- Verified insurance coverage, handled billing, and submitted precertification requests.
Patient Access Representative
Atlanta Perinatal Associates
2019.06 - 2020.08
- Entered patient information, scheduled appointments, and processed payments.
Insurance Verification Specialist
Midtown Neurology, P.C.
2018.01 - 2019.06
- Verified insurance coverage, processed benefits, and maintained documentation.
Education
High School Diploma -
Southside High School
Atlanta, GA06.1998
Skills
- Regulatory compliance understanding
- Medicaid,Medicare,Aetna,United Healthcare,Blue Cross etc
- Account management expertise
- Documentation skills
- Insurance information oversight
- Precertification Specialist
- Document preparation
- Typing 45 WPM
- Spreadsheet management
- MS Office
- 10-Key certification
- Scheduling
- Payment processing
- Call center operations
- Data entry
- ICD-9 coding experience
- Insurance Verification
- Insurance billing
- Medical recordkeeping
- Clerical
- HIPAA guidelines
- Customer Service
- Call Center Operations
- Multi-Line Phone Systems
- Scheduling and Calendar Management
Timeline
Patient Service Representative
Beautiful Smiles Dental Center
2023.07 - 2024.01
Insurance Specialist Representative
Kaiser Permanente
2021.01 - 2023.05
Patient Access Representative
Atlanta Perinatal Associates
2019.06 - 2020.08
Insurance Verification Specialist
Midtown Neurology, P.C.
2018.01 - 2019.06
High School Diploma -
Southside High School
Similar Profiles
Jade NoelJade Noel
Personal Assistant at Beautiful Smiles Dental CenterPersonal Assistant at Beautiful Smiles Dental Center
S. Elizabeth MartinS. Elizabeth Martin
Appeals and Grievances Coordinator at Delta Dental Of CaliforniaAppeals and Grievances Coordinator at Delta Dental Of California
Jenna SaundersJenna Saunders
Insurance Claims Specialist at Simply Beautiful SmilesInsurance Claims Specialist at Simply Beautiful Smiles