Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Latoya Blackwell

Norman Park

Summary

Dedicated professional with a strong work ethic and reliability, experienced as a Secretary at Ellenton Clinic. Proven ability to maintain confidentiality and manage sensitive information while providing exceptional clerical support. Skilled in problem-solving and time management, ensuring efficient operations and positive client interactions. Committed to fostering a supportive environment.

Overview

24
24
years of professional experience

Work History

Babysitter

Latoya
01.2016 - 01.2025
  • Played games, worked on puzzles, and read books to young children.
  • Established effective communication with both children and their guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Secretary

Ellenton Clinic
01.2017 - 10.2019
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Handled multi-line phone system while cheerfully greeting callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Collect urine samples from patients.
  • Assisting patients to their room.

Cashier

Walmart
02.2001 - 07.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

No - Associate of Business Administration

Bainbridge College
Bainbridge,GA

No - Associate of Business Administration

Moultrie Technical College
Moultrie, GA

High School Diploma -

Colquitt County High School
Moultrie, GA
05.1999

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Reliability
  • Following directions
  • Critical thinking
  • Dependability

Accomplishments

Dean List

Timeline

Secretary

Ellenton Clinic
01.2017 - 10.2019

Babysitter

Latoya
01.2016 - 01.2025

Cashier

Walmart
02.2001 - 07.2005

No - Associate of Business Administration

Bainbridge College

No - Associate of Business Administration

Moultrie Technical College

High School Diploma -

Colquitt County High School

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Latoya Blackwell