Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
LaToya Watkins

LaToya Watkins

Tucker,GA

Summary

Experienced Medical Assistant with 16 years of Clinical experience of Providing patient care.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Certified Hemodialysis Tech

Fresenius Medical Care
Atlanta, GA
02.2019 - Current
  • Collected blood specimens
  • Electronic Health Records
  • Perform Phlebotomy
  • Patient Prep
  • Initiate Dialysis treatments
  • Patient Scheduling

Certified Hemodialysis Tech

Davita Dialysis
Atlanta, GA
05.2009 - 01.2023
  • Monitored patient vital signs and dialysis machine performance during procedures for optimal patient outcomes.
  • Administered hemodialysis treatments to patients, ensuring compliance with safety protocols and regulations.
  • Performed Vascular Access cannulation
  • Initiate Dialysis treatments
  • Safety & Sanitation according to state regulations

Customer Service Rep

AT&T
Bloomington, MN
01.2005 - 06.2008
  • Sold phones and accessories according to customer needs
  • Met or exceeded service and quality standards every review period.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Recommended alternative items if product was out of stock.
  • Defused volatile customer situations calmly and courteously.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels and quick turnaround times.
  • Managed complex service issues, leveraging deep product knowledge to provide effective solutions.

Education

Diploma - Medical Assisting

Everest Institute
Eagan, MN
01-2008

Esthetician - Esthiology

Aveda Institute
2015

Skills

  • Direct Patient Care
  • Expert Cannulation
  • Clinical Documentation
  • Phlebotomy
  • Detail Orientated
  • Multitasking and organization
  • Scheduling
  • Strong work ethic

Certification

  • BONENT CHT 2010- Current
  • BLS - American Heart Association -11/2026

Timeline

Certified Hemodialysis Tech

Fresenius Medical Care
02.2019 - Current

Certified Hemodialysis Tech

Davita Dialysis
05.2009 - 01.2023

Customer Service Rep

AT&T
01.2005 - 06.2008

Diploma - Medical Assisting

Everest Institute

Esthetician - Esthiology

Aveda Institute
LaToya Watkins