Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaToya L. Bledsoe

Atlanta

Summary

Customer-focused individual with 11 plus years' experience who is acknowledged for talents in inspiring coworkers to excel and adapt to the demands of a challenging workload. Excellent communication and organizational skills along with strong worth ethics aimed at projecting a positive company image. Expert in delivering consistent customer service to ensure client satisfaction and service improvement.

Overview

15
15
years of professional experience

Work History

Organize Diretor

CADC
12.2023 - 11.2024

Organizing Director
CADC LLC | December 2023 – November 2024

  • Spearheaded organizational initiatives, improving internal processes and team collaboration.
  • Developed and implemented strategies for improved efficiency and team productivity.
  • Directed and managed operations, ensuring alignment with company goals and objectives.
  • Provided leadership and mentorship to staff, focusing on skill development and goal achievement.
  • Managed day-to-day organizational needs, ensuring smooth operations and addressing any challenges promptly.

Duty Manager

House Of CB
07.2023 - 03.2024
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
  • Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock level
  • Assisted in budget planning and forecasting activities to support effective financial management within the department.
  • Developed strong relationships with key clients, vendors, and business partners to foster a collaborative working environment.
  • Trained employees in essential job functions.
  • Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
  • Conducted regular performance evaluations for team members, identifying areas of improvement and recommending appropriate action plans.

Leasing Consulting

Reveal On Cumberland
03.2019 - 09.2021
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Self-motivated, with strong sense of personal responsibility
  • Worked effectively in fast-paced environments
  • Identified issues, analyzed information and provided solutions to problems
  • Demonstrated respect, friendliness and willingness to help wherever needed

Marketing Assistant

TracPronto
03.2017 - 01.2019
    • Communicated with dispatcher and modified route according to instructions when needed
    • Sent 100 plus daily emails to clients to flawlessly locate freight in their location, portraying key communication skills
    • Conducted market research to better understand marketing needs of organization and its target audience
    • Generated leads through phone calls, emails and face-to-face interactions
    • Maintained documentation, detailing assignments, in-progress work and completed project milestones

Sales Advisor Manager

Saks Fifth Avenue
11.2013 - 01.2017
  • Strengthened client relationships and maintained benchmark level of customer service, increasing customer retention by 20%
  • Maintained repair log, track all repairs sent to vendor or local shop, and submit repair invoices
  • Receive and verify all merchandise for trunk shows, assist in show set-up/take down and recap results
  • Prepare and submit all special-order requests and Statements of Sale when requested
  • Communicate with Corporate Merchants, Accounts Payable, Inventory Control and vendors as needed

Assistant Manager

BCBGMAXAZRIA
04.2010 - 01.2013
  • Mentored and trained new employees, effectively stimulating associates to deliver sales at minimum of
  • Understood store sales plan and company sales goals and helps drive sales by increasing key performance indicator
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success

Education

Business Associate of Applied Science - Fashion Merchandising

Harrison College
Indianapolis, IN
06.2010

Skills

  • Motivational leadership
  • Client account management
  • Customer-satisfaction
  • Conflict resolution
  • Training and development
  • Leasing

Timeline

Organize Diretor

CADC
12.2023 - 11.2024

Duty Manager

House Of CB
07.2023 - 03.2024

Leasing Consulting

Reveal On Cumberland
03.2019 - 09.2021

Marketing Assistant

TracPronto
03.2017 - 01.2019

Sales Advisor Manager

Saks Fifth Avenue
11.2013 - 01.2017

Assistant Manager

BCBGMAXAZRIA
04.2010 - 01.2013

Business Associate of Applied Science - Fashion Merchandising

Harrison College
LaToya L. Bledsoe