Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaToya L. Bledsoe

Atlanta

Summary

Customer-focused individual with 11 plus years' experience who is acknowledged for talents in inspiring coworkers to excel and adapt to the demands of a challenging workload. Excellent communication and organizational skills along with strong worth ethics aimed at projecting a positive company image. Expert in delivering consistent customer service to ensure client satisfaction and service improvement.

Overview

15
15
years of professional experience

Work History

Organize Diretor

CADC
Atlanta GA
12.2023 - 11.2024

Organizing Director
CADC LLC | December 2023 – November 2024

  • Spearheaded organizational initiatives, improving internal processes and team collaboration.
  • Developed and implemented strategies for improved efficiency and team productivity.
  • Directed and managed operations, ensuring alignment with company goals and objectives.
  • Provided leadership and mentorship to staff, focusing on skill development and goal achievement.
  • Managed day-to-day organizational needs, ensuring smooth operations and addressing any challenges promptly.

Duty Manager

House Of CB
Atlanta, GA
07.2023 - 03.2024
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
  • Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock level
  • Assisted in budget planning and forecasting activities to support effective financial management within the department.
  • Developed strong relationships with key clients, vendors, and business partners to foster a collaborative working environment.
  • Trained employees in essential job functions.
  • Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
  • Conducted regular performance evaluations for team members, identifying areas of improvement and recommending appropriate action plans.

Leasing Consulting

Reveal On Cumberland
Fishers, IN
03.2019 - 09.2021
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Self-motivated, with strong sense of personal responsibility
  • Worked effectively in fast-paced environments
  • Identified issues, analyzed information and provided solutions to problems
  • Demonstrated respect, friendliness and willingness to help wherever needed

Marketing Assistant

TracPronto
03.2017 - 01.2019
    • Communicated with dispatcher and modified route according to instructions when needed
    • Sent 100 plus daily emails to clients to flawlessly locate freight in their location, portraying key communication skills
    • Conducted market research to better understand marketing needs of organization and its target audience
    • Generated leads through phone calls, emails and face-to-face interactions
    • Maintained documentation, detailing assignments, in-progress work and completed project milestones

Sales Advisor Manager

Saks Fifth Avenue
11.2013 - 01.2017
  • Strengthened client relationships and maintained benchmark level of customer service, increasing customer retention by 20%
  • Maintained repair log, track all repairs sent to vendor or local shop, and submit repair invoices
  • Receive and verify all merchandise for trunk shows, assist in show set-up/take down and recap results
  • Prepare and submit all special-order requests and Statements of Sale when requested
  • Communicate with Corporate Merchants, Accounts Payable, Inventory Control and vendors as needed

Assistant Manager

BCBGMAXAZRIA
04.2010 - 01.2013
  • Mentored and trained new employees, effectively stimulating associates to deliver sales at minimum of
  • Understood store sales plan and company sales goals and helps drive sales by increasing key performance indicator
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success

Education

Business Associate of Applied Science - Fashion Merchandising

Harrison College
Indianapolis, IN
06.2010

Skills

  • Motivational leadership
  • Client account management
  • Customer-satisfaction
  • Conflict resolution
  • Training and development
  • Leasing

Timeline

Organize Diretor

CADC
12.2023 - 11.2024

Duty Manager

House Of CB
07.2023 - 03.2024

Leasing Consulting

Reveal On Cumberland
03.2019 - 09.2021

Marketing Assistant

TracPronto
03.2017 - 01.2019

Sales Advisor Manager

Saks Fifth Avenue
11.2013 - 01.2017

Assistant Manager

BCBGMAXAZRIA
04.2010 - 01.2013

Business Associate of Applied Science - Fashion Merchandising

Harrison College
LaToya L. Bledsoe