LATOYIA BLAYLOCK
Alpharetta
Summary
Dedicated healthcare professional with strong organizational and communication skills. Experienced in patient check-in functions and adept at managing administrative tasks to support team efficiency. Eager to contribute to a dynamic team at Resurgens Orthopaedics and enhance patient experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Concierge
Phoenix Senior Living at Union Hill
Canton, GA
08.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed multi-line telephone system, delivering courteous responses to inquiries and providing general information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled complaints from customers in an efficient manner while working toward satisfactory resolutions.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Certified Medication Aide
Benton House of Woodstock
Woodstock, GA
12.2022 - Current
- Communicated effectively with physicians, nurses and other healthcare professionals about medication orders.
- Monitored patients for adverse reactions to prescribed medications.
- Maintained accurate records regarding patient's medical history, vital signs and progress notes.
- Maintained current knowledge of state regulations related to medication administration.
- Utilized computer systems efficiently for ordering, tracking and documenting all aspects of medication management.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Patient Care Technician
Anderson Regional Medical Center
Meridian, MS
04.2014 - 07.2015
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Answered call lights promptly and responded appropriately to requests from patients, families, and staff members.
- Prepared for surgery.
Education
Associate of Applied Science - Office Administration
East Mississippi Community College
Scooba, MS12.2013
Skills
- Patient check-in procedures
- Customer service
- Organizational skills
- Effective communication
- Teamwork
- Medical terminology
- Time management
- Flexibility
- Problem solving
Certification
- Certified Nursing Assistant (CNA), 04/01/03, 08/31/26, Georgia, Mississippi
- Certified Medication Technician, 11/08/18, 11/30/26, Georgia
References
References available upon request.
Timeline
Certified Medication Aide
Benton House of Woodstock
12.2022 - Current
Concierge
Phoenix Senior Living at Union Hill
08.2022 - Current
Patient Care Technician
Anderson Regional Medical Center
04.2014 - 07.2015
Associate of Applied Science - Office Administration
East Mississippi Community College