Latrenka Golden
Macon
Summary
Dedicated professional with a proven track record at TFC and McDonald's, excelling in cleaning, sanitizing, and leadership roles. Expert in enhancing facility appearance and team performance through meticulous attention to detail and effective training methods. Skilled in resolving customer issues, demonstrating exceptional problem-solving and interpersonal abilities.
Overview
5
5
years of professional experience
Work History
Janitorial Worker
TFC
01.2020 - Current
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Shift Manager
McDonald's
07.2024 - 02.2025
- Resolved escalated customer issues efficiently, showcasing advanced problem-solving capabilities.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Associate Of Applied Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO07.2024
Skills
- Cleaning and sanitizing
- Restroom care
- Glass cleaning
- Vacuuming floors
Timeline
Shift Manager
McDonald's
07.2024 - 02.2025
Janitorial Worker
TFC
01.2020 - Current
Associate Of Applied Science - Business Administration And Management
Colorado Technical University
Similar Profiles
Brent MaldonadoBrent Maldonado
HUB program specialist II at TFCHUB program specialist II at TFC
Brandon GamboaBrandon Gamboa
Sorter at TFCSorter at TFC
Fernando HernandezFernando Hernandez
Expeditor at TFC Aerospace ManufacturingExpeditor at TFC Aerospace Manufacturing