Laura Anthony

• Execute daily operations processes including receiving, stockroom management and Omni Channel fulfillment.
• Supervise weekly freight unload, processing product and partnering with merchandising team on product placement and brand standards.
• Manage daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Enhance team productivity by providing ongoing training, coaching, and mentoring to associates.
• Maintain open lines of communication with Executive Management to provide regular updates on operational progress and challenges faced by the team.

• Optimized product placement within store for maximum visibility and accessibility, driving sales performance.
• Implemented data-driven decision-making processes to identify trends and opportunities for improvement in merchandise assortment.
• Executed pricing activities in the store, ensuring completion and accuracy.
• Spearheaded cross-functional initiatives aimed at improving overall store performance, including staff training programs and operational efficiency enhancements.
• Reduced shrinkage levels through effective loss prevention measures, safeguarding company assets.

• Implemented successful strategies for inventory control, reducing waste, and minimizing stock discrepancies.
• Trained and guided team members to maintain high productivity and performance metrics.
• Assisted in recruiting, hiring and training of team members.
• Handled problematic customers to assist associates and maintain excellent customer service.

• Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
• Maximized floor space utilization by creating innovative layouts for merchandise placement that optimized the shopping experience.
• Collaborated with cross-functional teams to execute seasonal promotions and marketing campaigns, driving customer engagement.
• Communicated visual merchandising information and standards via in-store training and regular meetings.
• Oversaw visual merchandising monthly for new trends and store collateral change-outs.
• Monitored and replenished display inventory and restructured according to available stock.

Omni Channel Lead - 8/2014 -1/2015

PT Sales Associate - 1/2014 - 8/2014

Seasonal Sales Associate - 8/2013 - 1/2014

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Various Departments

Manager Trainee Program

Manager of various departments