LAURA E. HARRITY
Ellabell
Summary
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Law enforcement professional prepared for rigors of maintaining security and order in challenging environments. Possesses valuable experience in conflict resolution and maintaining facility safety. Known for strong team collaboration and adaptability to changing circumstances. Skilled in communication and de-escalation techniques, highly dependable and trustworthy.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Detention Officer
Bryan County Sheriff Office
06.2024 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Attended to feeding, housing, and physical well-being of inmates.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Regularly conducted security and sanitation checks.
- Verified identification using specialized databases and methods such as fingerprinting.
- Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
- Processed visitors and attorneys arriving to see prisoners.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
- Supervised and controlled behavior of Number inmates.
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
- Enhanced communication with law enforcement agencies for smoother transfer and release processes.
- Contributed to team effectiveness, sharing knowledge and experience during staff meetings.
- Improved facility cleanliness and orderliness, overseeing inmate work details for upkeep and maintenance.
- Provided safety for staff and detainees, maintaining constant surveillance and immediate response protocols.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in intake and release of inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Investigated and responded to incidents of inmate misconduct.
- Documented inmate behavior and activities in logbooks.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Coordinated with other law enforcement personnel to exchange information.
Customer Service Cashier Fulfillment Outfitter
Bass Pro Shops
06.2023 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Redeemed coupons to discount purchases.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Assisted with seasonal markdowns and promotions, ensuring accurate pricing adjustments were made throughout the store.
Waitress and Bartender
Olive Garden Restaurant
04.2022 - 05.2023
- Listening to customers at the able to answer their questions or food orders or drinks
- Look up orders to fulfill them.
- To be able to tell customers when their orders are done and provide the right amount due
Package Handler
FedEx
05.2022 - 05.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Fulfillment Associate
DOT OPS LLC ( C&H Precision Weapons)
06.2020 - 07.2021
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Volunteer Work
Spring Mills High School
01.2019 - 03.2020
- Contributed to the overall success of the organization through diligent volunteer work and dedication.
- Collaborated with local community organizations for volunteer work or service projects involving all members of the team.
Education
High School - undefined
Spring Mills High School
Skills
- Adaptability to multitask situations
- Answering in coming calls, find the answers for customers
- Pay attention to detail
- Ability to work with others or independently, depending on circumstance
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Body and cell searches
- De-escalation techniques
- Key control
- Security procedures
- Restraint techniques
- Inmate supervision
- Report preparation
- Inmate monitoring
- Surveillance
- Mental alertness
- Crisis intervention
- Crisis management
- Disturbance management
- Inmate observation
- Inmate rights
- Inmate escorting
- First aid administration
- Gate control
- System recordkeeping
- Prisoner escort
- Facility monitoring
- Security and sanitation checks
- Defensive techniques
- Firearm safety
- First aid certification
- Booking procedures
- Inmate transport
- Safety and security
- Trained in defensive tactics
- Crisis intervention training
- Incident reporting
- Equipment operation
- Central and pod control
- Conflict resolution skills
- Records maintenance
- File maintenance
- Correctional facility procedures
- Cell inspections
- Search and seizure procedures
- Conflict resolution
- Disciplinary actions
- Observation
- File and record maintenance
- Weapons training
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Active listening
- Team collaboration
- Organizational skills
- Decision-making
- Adaptability and flexibility
- Effective communication
- Substance Abuse Knowledge
- Task prioritization
- Self motivation
Hobbies and Interests
Podcast on crime, Horses
Certification
- DOCC- Detention Officer Certification Course
Timeline
Detention Officer
Bryan County Sheriff Office
06.2024 - Current
Customer Service Cashier Fulfillment Outfitter
Bass Pro Shops
06.2023 - 06.2024
Package Handler
FedEx
05.2022 - 05.2022
Waitress and Bartender
Olive Garden Restaurant
04.2022 - 05.2023
Fulfillment Associate
DOT OPS LLC ( C&H Precision Weapons)
06.2020 - 07.2021
Volunteer Work
Spring Mills High School
01.2019 - 03.2020
High School - undefined
Spring Mills High School
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