Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Foster

Jenkinsburg

Summary

Experienced with office operations management, ensuring seamless workflow and productivity. Uses strategic planning and resource management to drive efficiency and improve team performance. Track record of fostering collaborative environment and effectively handling dynamic organizational needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Operations Manager

Distribution Cooperative, Inc.
02.2023 - Current
  • Manage all office vendor contracts and relationships
  • Act as Executive Assistant for Executive Director; front office desk/phone coverage for the company
  • Implemented Inventory Min/Max processes to reduce Inventory by 1.5 million
  • Manage, hire, train all purchasing, customer service and inventory analysts for DCI as well as PackRoom (manufacture surgical kits and trays)
  • Collaborate with cross-functional teams (Receiving, Accounting, IT, Contracts) to resolve issues
  • Review and maintain daily, weekly and monthly reports for CSR, Purchasing and Inventory Mgmt
  • To ensure objectives are met
  • Coordinate with QA for recall management and returns
  • Cost Analysis and Budgeting
  • Monitor and Analyze Inventory levels, service levels and relevant KPIs

IT Project Manager

Distribution Cooperative, Inc.
11.2017 - 02.2023
  • Implemented companywide ERP system (Tecsys Elite) on time and on budget
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Managed all 3rd party vendors for infrastructure, IT systems and security systems
  • Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
  • Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
  • Document and manage project scope, deliverables, costs and budget
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.

Senior Strategic Sourcing Coordinator

Piedmont Healthcare
01.2017 - 11.2017
  • Manage all requests for capital equipment – clinical as well as construction projects
  • Prepare and manage bids, RFP’s and vendor meetings to drive standards throughout system
  • Assist with medical equipment planning and budget for construction projects
  • Lead contract negotiations with vendors and departments on new product requests and equipment
  • Manage and review all service contracts related to Biomedical Engineering and Diagnostic Imaging equipment

Contracts Coordinator

Piedmont Healthcare
01.2017 - 11.2017
  • Maintain all non-pricing contracts and ensuring all databases are updated
  • Assist to negotiate and execute all Biomedical/Diagnostic Imaging contracts
  • Ensure contract transactions are created according to terms in ERP system
  • Review and create transactions for all capital equipment and construction project requests
  • Reconciles invoice discrepancies with AP and other departments as required

Purchasing Manager

Piedmont Healthcare
01.2017 - 11.2017
  • Manage buyers within central purchasing department
  • Daily activities of purchase order composition, order expediting, invoice resolution
  • Work with vendors for cost savings opportunities and product changes
  • Maintain metrics and productivity reports for purchasing department

Inventory Buyer

Piedmont Healthcare
01.2017 - 11.2017
  • Manage inventory for distribution center for over 2500 items
  • Daily activities of purchase order composition, order expediting, invoice resolution
  • Work with vendors and departments for substitute items and product conversions

Education

Associate of Arts - Psychology

Clayton State University
Morrow, GA
06-1988

Skills

  • Organizational leadership
  • Office administration/management
  • Staff training
  • Document management
  • Contract administration
  • Clear oral/written communication
  • Organizational skills
  • Operations management
  • Strategic planning
  • Inventory control
  • Project management
  • Teamwork and collaboration
  • Problem-solving
  • Customer service management

Certification

  • Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM).

Timeline

Office Operations Manager

Distribution Cooperative, Inc.
02.2023 - Current

IT Project Manager

Distribution Cooperative, Inc.
11.2017 - 02.2023

Senior Strategic Sourcing Coordinator

Piedmont Healthcare
01.2017 - 11.2017

Contracts Coordinator

Piedmont Healthcare
01.2017 - 11.2017

Purchasing Manager

Piedmont Healthcare
01.2017 - 11.2017

Inventory Buyer

Piedmont Healthcare
01.2017 - 11.2017

Associate of Arts - Psychology

Clayton State University
Laura Foster