Experienced with office operations management, ensuring seamless workflow and productivity. Uses strategic planning and resource management to drive efficiency and improve team performance. Track record of fostering collaborative environment and effectively handling dynamic organizational needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Operations Manager
Distribution Cooperative, Inc.
02.2023 - Current
Manage all office vendor contracts and relationships
Act as Executive Assistant for Executive Director; front office desk/phone coverage for the company
Implemented Inventory Min/Max processes to reduce Inventory by 1.5 million
Manage, hire, train all purchasing, customer service and inventory analysts for DCI as well as PackRoom (manufacture surgical kits and trays)
Collaborate with cross-functional teams (Receiving, Accounting, IT, Contracts) to resolve issues
Review and maintain daily, weekly and monthly reports for CSR, Purchasing and Inventory Mgmt
To ensure objectives are met
Coordinate with QA for recall management and returns
Cost Analysis and Budgeting
Monitor and Analyze Inventory levels, service levels and relevant KPIs
IT Project Manager
Distribution Cooperative, Inc.
11.2017 - 02.2023
Implemented companywide ERP system (Tecsys Elite) on time and on budget
Developed project management roadmap to define project objectives, timelines and milestones.
Managed all 3rd party vendors for infrastructure, IT systems and security systems
Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
Document and manage project scope, deliverables, costs and budget
Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Senior Strategic Sourcing Coordinator
Piedmont Healthcare
01.2017 - 11.2017
Manage all requests for capital equipment – clinical as well as construction projects
Prepare and manage bids, RFP’s and vendor meetings to drive standards throughout system
Assist with medical equipment planning and budget for construction projects
Lead contract negotiations with vendors and departments on new product requests and equipment
Manage and review all service contracts related to Biomedical Engineering and Diagnostic Imaging equipment
Contracts Coordinator
Piedmont Healthcare
01.2017 - 11.2017
Maintain all non-pricing contracts and ensuring all databases are updated
Assist to negotiate and execute all Biomedical/Diagnostic Imaging contracts
Ensure contract transactions are created according to terms in ERP system
Review and create transactions for all capital equipment and construction project requests
Reconciles invoice discrepancies with AP and other departments as required
Purchasing Manager
Piedmont Healthcare
01.2017 - 11.2017
Manage buyers within central purchasing department
Daily activities of purchase order composition, order expediting, invoice resolution
Work with vendors for cost savings opportunities and product changes
Maintain metrics and productivity reports for purchasing department
Inventory Buyer
Piedmont Healthcare
01.2017 - 11.2017
Manage inventory for distribution center for over 2500 items
Daily activities of purchase order composition, order expediting, invoice resolution
Work with vendors and departments for substitute items and product conversions
Education
Associate of Arts - Psychology
Clayton State University
Morrow, GA
06-1988
Skills
Organizational leadership
Office administration/management
Staff training
Document management
Contract administration
Clear oral/written communication
Organizational skills
Operations management
Strategic planning
Inventory control
Project management
Teamwork and collaboration
Problem-solving
Customer service management
Certification
Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM).
Timeline
Office Operations Manager
Distribution Cooperative, Inc.
02.2023 - Current
IT Project Manager
Distribution Cooperative, Inc.
11.2017 - 02.2023
Senior Strategic Sourcing Coordinator
Piedmont Healthcare
01.2017 - 11.2017
Contracts Coordinator
Piedmont Healthcare
01.2017 - 11.2017
Purchasing Manager
Piedmont Healthcare
01.2017 - 11.2017
Inventory Buyer
Piedmont Healthcare
01.2017 - 11.2017
Associate of Arts - Psychology
Clayton State University
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