Laura Hagan
Temple
Summary
Dynamic healthcare leader with extensive experience at Southern Therapy Services Fyzical, driving organizational growth through strategic planning and compliance oversight. Proven expertise in operational efficiency and financial auditing, complemented by strong leadership skills. Successfully implemented policies that enhanced service delivery and improved patient outcomes in diverse rehabilitation settings.
Overview
30
30
years of professional experience
Work History
Board of Directors Member
Southern Therapy Services Fyzical
01.2001 - Current
- Defined organizational problems to create and implement correction plans.
- Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
- Developed and implemented strategies to drive organizational growth and development.
- Hospital Contract Administrator involving day to day operations of hospital contract including staff recruitment, policy and procedure development, service line development in the settings of outpatient services, acute care, sub-acute care, IRF and home health.
- Company Compliance Officer
- Occupational therapist providing direct patient care.
Occupational Therapist
Blue Skies
06.1999 - 01.2001
- Consulted with direct-care staff to implement best methods to achieve therapy goals.
- Performed evaluations and assessments to recommend best treatment for consumers at a GA MR Outpatient clinic.
- Clinical management and recruitment of contract therapist.
Program Manager
Sundance Rehabilitation
11.1998 - 01.2001
- Implementation, troubleshooting and beta testing of resource utilization software.
- Billing and profit analysis.
- Clinical and HR management of contract therapy services.
- Occupational therapist providing direct patient care.
Clinical Payment Consultant
Beverly Healthcare
09.1997 - 10.1998
- Analysis and development of systems, policies and procedures to assure optimal fiscal performance under the Medicare Perspective Payment System.
- Collaborated with 24 facilities in the northeast territory to define, strategize, and implement reimbursement strategies.
- PPS training to Group Vice President, upper management and facility level staff.
- Project management, training and technical support for medical software implementation.
- Negotiation and management of home health contract for northeast division.
Rehabilitation Services Manager
Vencor, Inc
04.1995 - 09.1997
- Clinical, fiscal and HR management of ancillary services (PT, OT, ST & RT) at two skilled nursing facilities.
- Program marketing.
- Staff recruitment and retention.
- Development and implementation of Interdisciplinary Skin Care Team.
- Managed facility Uniform Data System to promote data-driven quality improvement.
- Occupational therapist providing direct patient care.
Professional Advisory Board
At Home Care
04.1995 - 09.1997
- Provided consolation regarding clinical, HR, QA and marketing issues.
- Assisted with clinical staff supervision.
- Occupational therapist providing direct patient care.
Education
Bachelor of Science - Occupational Therapy
University of New England
Biddeford, ME01-1993
Associate of Science - Physical Therapy Assistant
Fairleigh Dickinson University
Teaneck, NJ01-1990
Skills
- Industry expertise
- Operational efficiency and management
- Leadership experience
- Organizational oversight
- Policy evaluation and development
- Regulatory compliance
- Financial auditing
Timeline
Board of Directors Member
Southern Therapy Services Fyzical
01.2001 - Current
Occupational Therapist
Blue Skies
06.1999 - 01.2001
Program Manager
Sundance Rehabilitation
11.1998 - 01.2001
Clinical Payment Consultant
Beverly Healthcare
09.1997 - 10.1998
Rehabilitation Services Manager
Vencor, Inc
04.1995 - 09.1997
Professional Advisory Board
At Home Care
04.1995 - 09.1997
Bachelor of Science - Occupational Therapy
University of New England
Associate of Science - Physical Therapy Assistant
Fairleigh Dickinson University
Licensure
Georgia OT License #OT002756 with all modalities
Maine PTA License #PA1009
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