Laura Perez
Lawrenceville
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
3
3
years of professional experience
Work History
Tutor
America Reads America Counts
08.2024 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Receptionist
Hayes Chrysler Dodge Jeep Ram
03.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Hayes Chrysler Dodge Jeep Ram
03.2022 - 08.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Political Science
Mercer University
Macon, GA05-2028
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
Timeline
Tutor
America Reads America Counts
08.2024 - Current
Receptionist
Hayes Chrysler Dodge Jeep Ram
03.2022 - 08.2024
Cashier
Hayes Chrysler Dodge Jeep Ram
03.2022 - 08.2024
Bachelor of Arts - Political Science
Mercer University
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