Lauren Ayers
Americus
Summary
Dynamic manager with a proven track record at The Buffalo Cafe, excelling in team leadership and operations management. Enhanced customer satisfaction through effective staff training and conflict resolution. Implemented inventory practices that reduced waste, while fostering a collaborative environment that prioritized relationship building and goal setting.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
4
4
years of professional experience
Work History
Manager
The Buffalo Cafe
Plains, GA
04.2023 - Current
- Oversaw daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff, enhancing team performance and customer satisfaction.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Developed and enforced operational procedures to improve workflow efficiency.
- Coordinated scheduling for staff, balancing coverage with peak service times.
- Resolved customer complaints effectively, fostering positive dining experiences.
- Conducted regular performance evaluations, identifying areas for staff development and improvement.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Nutrition Assistant
Furlow Charter School
Americus, GA
08.2022 - 02.2023
- Assisted in menu planning and dietary modifications to meet student nutritional needs.
- Supported food service operations, ensuring adherence to safety and sanitation guidelines.
- Collaborated with educators to integrate nutrition education into classroom activities.
- Maintained accurate inventory records for food supplies and equipment usage.
Education
Certificate of Technical Studies - Emergency Medicine
South Georgia Technical College
Americus, GA05-2020
GED -
South Georgia Technical College
Americus, GA05-2007
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
- Task delegation
- Goal setting
- Relationship building
- Documentation and reporting
- Operations management
Timeline
Manager
The Buffalo Cafe
04.2023 - Current
Nutrition Assistant
Furlow Charter School
08.2022 - 02.2023
Certificate of Technical Studies - Emergency Medicine
South Georgia Technical College
GED -
South Georgia Technical College