LAUREN CANTY
Atlanta
Summary
Recent graduate with foundational knowledge in Social Work and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career in the Social Work profession that allows me to make meaningful contributions with commitment and drive.
Overview
17
17
years of professional experience
Work History
42A Human Resources Specialist
3d Theater Medical Command
03.2009 - Current
- Maintain mobilization files, prepare reports, and handle other administrative duties related to unit readiness.
- Provide guidance to soldiers on deployment and readiness issues, and coordinate with higher headquarters on mobilization matters.
- Perform daily administrative functions in support of the organization’s readiness program.
- Provide guidance to personnel on changes to organizational regulations and directives.
- Utilize various automation systems to identify financial management program deficiencies.
Graduate Social Work Intern
Northeast Iowa Behavioral Heatlh
01.2024 - 06.2025
- Documented case notes and maintained accurate records to comply with legal and ethical standards.
- Participated in supervision and training sessions to enhance clinical skills and professional development.
- Implemented evidence-based practices to optimize outcomes for clients facing mental health challenges.
- Conducted follow-up assessments to measure client satisfaction and treatment effectiveness.
- Maintained confidentiality and adhered to ethical guidelines in all client interactions.
- Built rapport with clients through empathetic listening, empowering them to explore their feelings and experiences.
Registration Associate
Children’s Healthcare of Atlanta
01.2020 - 08.2022
- Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts.
- Collaborates with Appeals department to overturn claims denial.
- Provides other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning, and point-of-service collections.
Patient Access Representative
Grady Health System
07.2018 - 03.2020
- The Patient Access Representative is a highly motivated individual who is responsible for the patient registration process.
- Conducting accurate patient interviews, appointment scheduling, documenting/entering patient demographic information into the hospital’s information system.
- Verifying third party payer information, obtaining authorization/pre-certification, accurately posting charges.
- Provides financial estimates and collects applicable patient financial liability.
- Interacting positively with patients, family members, visitors, clinicians and employees.
Education
Bachelor of Science - Health Information Management
Herzing University
Atlanta, GA, USA12.2016
Master of Arts - Social Work
Chamberlain University
Addison, IL06-2025
Skills
- Risk Assessment and Planning
- Confidential Records Control
- Proficient in Microsoft Office
- Case Management
- Strong Research and Analysis Skills
- Proficient in Database programs
- Effective oral and written communication
- Time Management and Prioritization
Timeline
Graduate Social Work Intern
Northeast Iowa Behavioral Heatlh
01.2024 - 06.2025
Registration Associate
Children’s Healthcare of Atlanta
01.2020 - 08.2022
Patient Access Representative
Grady Health System
07.2018 - 03.2020
42A Human Resources Specialist
3d Theater Medical Command
03.2009 - Current
Bachelor of Science - Health Information Management
Herzing University
Master of Arts - Social Work
Chamberlain University
ACHIEVEMENTS
- National Defense Service Medal (2008)
- Army Service Ribbon (2009)