Lauren Clinton

• Use specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
• Establish a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
• Gather cost and material data for accurate and up-to-date information on material and labor costs.
• Calculate labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
• Participate in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
• Prepare material orders to complete projects on time and within budget.
• Present comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
• Continuously improve estimating procedures by staying updated on industry trends and attending relevant training courses.
• Increase project accuracy by diligently reviewing specifications, drawings, and other documentation.
• Assist in securing high-value contracts by preparing competitive yet profitable bid packages tailored to client needs.
• Conduct thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
• Review project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
• Collaborate with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
• Develop strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
• Review completed projects' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
• Track project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
• Identify areas for cost saving to help increase profitability and lower client costs.
• Review and approve invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
• Contribute to company success by consistently meeting or exceeding target profit margins on awarded projects.
• Provide value engineering suggestions throughout projects' life cycles, revealing opportunities for cost savings without compromising quality or functionality.
• Contribute to winning several high-value contracts by presenting compelling and competitive estimates to potential clients.
• Facilitate successful project bids, consistently delivering detailed proposals under tight deadlines.
• Ensure compliance with industry standards and regulations in all estimates, mitigating legal and financial risks for company.
• Reduce material costs without compromising quality by negotiating better terms with suppliers, leveraging bulk purchase discounts.
• Prepare and review submittals once projects are awarded and make any necessary changes upon engineer/architect review.
• Submit RFIs to customer when there is a need for further information or when there is a proposed change to what was outlined in the the plans/specifications.
• Assist in financial forecasting, enabling better strategic planning and resource management for upcoming fiscal periods.
• Assist with billing customers by providing percent complete on projects and staying up-to-date on change orders and stored materials.

• Reached out to customers and prospective customers regularly for business opportunities, and to maintain/build relationships.
• Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
• Generated take-offs for many projects and assisted in projecting total job costs.
• Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
• Became familiar with obtaining and organizing project submittals and specifications.
• Gathered cost and material data for accurate and up-to-date information on material and labor costs.
• Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
• Prepared material orders to complete projects on time and within budget.
• Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
• Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
• Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
• Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
• Identified areas for cost saving to help increase profitability and lower client costs.
• Prepared and reviewed submittals once projects are awarded and made any necessary changes upon engineer/architect review.
• Submitted RFIs to customer when there was a need for further information or when there was a proposed change to what was outlined in the the plans/specifications.

• Position involved working closely with a retired veteran to assist other veterans with receiving compensation for service-related conditions.
• Tasks included answering in-depth questions via phone and email, filing claims, and thoroughly researching files for evidence and/or errors made by the Department of Veterans Affairs.

Skills and knowledge related to this position include:

• Being familiar with medical terminology.
• Being familiar with how to interpret VA decisions and all other correspondence.
• How to direct clients once a decision has been made.
• Applying experience in psychology and knowledge of psychological disorders to position; familiarity with symptoms, diagnoses, and treatment.
• Counseling clients on the best course of action in order to to be treated for a condition and/or get a claim approved.
• Assisting with charity work and organizing meetings with clients.
• Handling case load of 1,000+ clients.
• Fulfilling clerical duties including copying, faxing and file management.
• Keeping track of all claims on updated spreadsheet and
• Checking accuracy and integrity of files and resolving errors.

• Delegated positions included both cashier and front service clerk, meaning daily face-to-face interaction with customers.
• Learned, referenced and applied product knowledge information.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Consistently received compliments from customers on customer service skills and personality.
• Recognition for high amounts of donations collected for charities, helping to make store #1 in district.
• Constantly helped to improve and save company money by finding and bringing to attention of MIC any errors/discrepancies within pricing system or advertising.
• Followed merchandising guidelines to present visually appealing displays.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Processed cash and credit payments rapidly and accurately.
• Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
• Alerted customers to upcoming sales events and promotions.

• Filled many different roles including cashier, drive-thru headset operator, food assembler, cook, and receptionist.
• Worked quickly and efficiently in very fast-paced, stressful environment.
• Tested products to ensure quality, quantity, taste and temperature were on-par.
• Increased sales through promotional marketing.
• Acquired excellent customer service skills through face-to-face as well as phone interaction with customers.
• Trained new employees and was offered a supervisor's position, but had to decline at the time due to studies.
• Responded resourcefully to customer requests and concerns.
• Exhibited exceptional customer service at all times, including addressing customer inquiries and ensuring resolution. 
• Processed cash and credit payments rapidly and accurately.