Lauren Fite
Savannah
Summary
Dynamic professional with a proven track record at Lizzy’s Burger Bar and Grill, enhancing customer satisfaction and significantly increasing sales through expert upselling. Skilled in Adobe Photoshop and Illustrator, blending creativity with strong multitasking abilities. Excelled in collaborative environments, demonstrating exceptional graphic design and customer service skills.
Overview
3
3
years of professional experience
Work History
Server
Lizzy’s Burger Bar and Grill
01.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hostess
Zenos On The Square
03.2022 - 09.2022
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Bachelor Of Fine Arts - Graphic Design
Savannah College of Art And Design
Savannah, GAGeneral Studies
Weatherford College
Weatherford, TXGED -
Weatherford High School
Weatherford, TX05.2023
Skills
- Graphic design
- Layout design
- Typography
- Illustration
- Branding and identity
- Color theory
- Logo creation
- Deadline management
- Digital design
- Image sourcing
- Image manipulation
- Artistic collaboration
- Five Years of Adobe Photoshop Experience
- Adobe Photoshop Certified
- Three Years of Adobe Illustrator Experience
Timeline
Server
Lizzy’s Burger Bar and Grill
01.2024 - Current
Hostess
Zenos On The Square
03.2022 - 09.2022
Bachelor Of Fine Arts - Graphic Design
Savannah College of Art And Design
General Studies
Weatherford College
GED -
Weatherford High School
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