LAUREN FRANCIS
WellStar North Fulton Hospital
Atlanta
9
years of professional experience
Detail-oriented Medical Imaging Scheduler with expertise in coordinating Radiology and Oncology scheduling. Streamlined scheduling processes to enhance patient flow and satisfaction. Committed to leveraging skills for improved patient care in the healthcare sector.
Work History
Medical Imaging Scheduler
1 Year- Coordinated patient scheduling for imaging services, optimizing appointment flow and resource allocation.
- Managed electronic health record entries to ensure accurate patient information to assist in the scheduling processes.
- Managed electronic health record entries to ensure accurate patient information and streamline scheduling processes.
- Trained new staff on scheduling software and hospital protocols, fostering a knowledgeable team environment.
Intern
1 Month- In this internship, I shadowed the administrator as well as each of the department heads of the facility to better gain an understanding of how it was run from all aspects. I integrated myself into the daily routine of all of the staff and gained insight of the administrative and clinical demands that must be met in a long term care facility.
Fitness Instructor
2 Years 4 Months- I led 3 separate genres of comprehensive classes for strength training as well as developed and implemented performance improvement strategies for physical health.
Orientation Leader
1 Year 3 Months- I welcomed incoming freshmen and aided them in resolving any issues upfront such as registration and the initial transition into college life through one-on-one guidance. In addition, I facilitated group activities as a teacher’s aid for the required first-year course on campus.
Office Assistant
5 Months- I welcomed visitors and patients while alerting staff of scheduled appointment arrivals. In addition, I aided in preparing materials and recorded important information throughout the day. I also supported the staff on special assignments and promoted the business through advertisement projects.
Education
Bachelor's - Healthcare Administration
Skills
CPR certification
Care coordination
Medical terminology
Office procedures
HIPAA compliance
Electronic health records
Patient communication
Multitasking
Medical charting
Timeline
Medical Imaging Scheduler
WellStar North Fulton Hospital
08.2025 - CurrentRead More
Intern
Northridge Health & Rehabilitation
09.2024 - 10.2024Read More
Orientation Leader
GSW First Year Experience
05.2022 - 08.2023Read More
Fitness Instructor
GSW Health & Wellness
08.2021 - 12.2023Read More
Office Assistant
J. Pope-Ozimba Pediatric Dentistry
04.2017 - 09.2017Read More
Georgia Southwestern State University
Bachelor's from Healthcare Administration
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