Lauren Hayes

Dynamic and dedicated medical professional with hands-on experience at Kaiser Permanente, excelling in patient care and education. Proven ability to enhance surgical outcomes through effective communication and critical thinking. Skilled in vital signs monitoring and medical documentation, fostering team collaboration to ensure optimal patient management and safety.

• SpelReads, Atlanta, GA, Tutor, 08/22, 05/23, Supported student learning by reinforcing course concepts and assisting with assignments., Provided individualized academic guidance to improve comprehension and performance.
• Flynn O’Hara Uniforms, Sandy Springs, GA, Sales Associate, 05/21, 08/22, Addressed customer concerns and provided detailed product information., Processed orders, returns, and exchanges accurately and efficiently., Met sales goals through effective communication and strong product knowledge.

• Heart Attack Ethiopia Organization, Atlanta, GA, Volunteer, 06/24, Present, Volunteered with a nonprofit organization dedicated to improving cardiac care and saving lives in Ethiopia., Assisted with fundraising efforts to support international medical mission trips., Helped pack and organize medical supplies for use during mission trips to Ethiopia., Worked alongside Dr. Tesfaye and Dr. Merid, supporting initiatives aimed at expanding access to life-saving cardiac care., Contributed to community-based efforts that supported improved health outcomes for underserved populations.
• Agape Youth and Family Center, Atlanta, GA, Volunteer Tutor & Mentor, 09/25, Present, Assist elementary through high school students with homework completion and academic skill-building., Provide mentorship and guidance to support students’ personal, academic, and social development., Foster a supportive learning environment for youth from diverse backgrounds.

• Health Careers Club, Spelman College, Member, 2022, Present, Actively involved in programming focused on healthcare careers, professional development, and preparation for medical and health-related graduate programs.
• MAPS – Minority Association of Pre-Medical Students (Find Meaning), Spelman College, Member, 2022, Present, Participated in initiatives centered on purpose-driven leadership, personal development, and community engagement for pre-medical students.
• Spelpreneur, Spelman College, Intern (2023); Member, 2022, Present, Served as an intern in 2023, supporting entrepreneurship-focused programming and student engagement., Engaged in entrepreneur-led discussions exploring innovation, career pathways, and business development., Participated in speed mentoring sessions focused on refining ideas and professional growth.
• Cosmetic Chemistry Club, Spelman College, Treasurer, 2024, Present, Served as Treasurer, managing organizational funds and supporting budgeting for club activities and events., Contributed to programming focused on cosmetic science, formulation concepts, and industry exposure.
• Black Girl White Coat, National Organization, Member, 2023, Present, Member of a national organization dedicated to supporting and empowering Black women pursuing careers in medicine and healthcare., Engaged with professional development resources, mentorship opportunities, and community-building initiatives.

• Kaiser Permanente – Department of Plastic Surgery, Atlanta, GA, Physician Shadowing – Plastic Surgery (Dr. Max Yeslev), 06/25, 06/25, Shadowed Dr. Max Yeslev during reconstructive and cosmetic plastic surgery cases., Observed pre-operative planning, intraoperative techniques, and post-operative patient management., Gained insight into surgical decision-making, sterile technique, and patient safety protocols., Observed physician–patient communication focused on setting expectations and discussing outcomes.
• Kaiser Permanente – Department of Plastic Surgery, Atlanta, GA, Physician Shadowing – Plastic Surgery (Dr. Varun Gupta), 07/25, 07/25, Shadowed Dr. Varun Gupta across a range of plastic and reconstructive surgical procedures., Observed operative workflow, team coordination, and perioperative patient care., Noted integration of surgical precision, clinical judgment, and patient-centered care., Gained exposure to postoperative follow-up and continuity of care.
• Atlanta Diabetes Associates, Atlanta, GA, Medical Assistant, 06/24, 02/25, Worked directly with Dr. Robertson in providing clinical care for patients managing diabetes., Assisted endocrinologists with patient evaluations, preparing patients for examinations and accurately recording vital signs., Educated patients on diabetes self-management, including diet, exercise, and medication adherence., Administered injections and instructed patients on proper injection techniques.
• Georgia Dermatology Partners, Atlanta, GA, Physician Shadowing – Dermatology (Dr. Alia Brown), 07/02/24, 07/02/24, Shadowed Dr. Alia Brown during outpatient dermatology clinics., Observed patient evaluations, diagnosis, and treatment planning for common dermatologic conditions., Gained exposure to clinical workflow, documentation practices, and physician–patient communication.
• Atlanta West Dermatology, Atlanta, GA, Physician Shadowing – Dermatology (Lauren Henderson), 07/16/24, 07/16/24, Shadowed Lauren Henderson during dermatology patient consultations., Observed dermatologic procedures and routine clinical operations., Gained insight into patient counseling, follow-up care, and interdisciplinary coordination in a dermatology practice.
• CVS Pharmacy, Atlanta, GA, Pharmacy Technician Intern, 05/23, 12/24, Worked under the supervision of Pharmacist Meryl Lanning, managing medication histories and providing patient education on prescriptions., Delivered drug information to patients and healthcare professionals., Assisted with medication preparation, dosing, and distribution., Participated in immunization administration under pharmacist supervision.