Lauren Kay
Augusta
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic Bank teller with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
5
5
years of professional experience
Work History
Teller
Wells Fargo
04.2024 - Current
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Ensured compliance with banking regulations by accurately completing all required reports and paperwork.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Universal Banker
Truist Bank
07.2022 - 04.2024
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
Server
French Market Grille West
09.2019 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Penn Foster
06.2019
Skills
- Strong work ethic
- Transaction processing accuracy
- Compliance, banking laws, and regulations
- Account management
- Vault monitoring
- Excellent time management skills
Timeline
Teller
Wells Fargo
04.2024 - Current
Universal Banker
Truist Bank
07.2022 - 04.2024
Server
French Market Grille West
09.2019 - 11.2022
Penn Foster
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