Lauren Paslawski
Savannah
Summary
Proven sales associate with a track record of enhancing customer satisfaction and fostering repeat business at Brandy Melville. Demonstrates exceptional teamwork, collaboration, and problem-solving abilities. Skilled in multitasking and time management, ensuring efficient workflow and positive guest experiences. Proficient in first aid and CPR, underscoring a commitment to safety and customer care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Brandy Melville
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Chicken Salad Chick
09.2014 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Anthropologie
05.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Host
Halls Chophouse
08.2023 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate
The Landings Club
05.2021 - 12.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
Education
Bachelor of Science - Business Administration
College of Charleston
Charleston, SC05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Goal-Oriented
- Outgoing Personality
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Excel Expert Certification – Microsoft Office Specialist, Expert (Office 365 and Office 2019).
Timeline
Host
Halls Chophouse
08.2023 - 12.2023
Sales Associate
Anthropologie
05.2023 - 08.2024
Sales Associate
Brandy Melville
10.2022 - Current
Sales Associate
The Landings Club
05.2021 - 12.2023
Server
Chicken Salad Chick
09.2014 - Current
Bachelor of Science - Business Administration
College of Charleston
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