Lauren Peralta
Dacula
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
11
11
years of professional experience
Work History
LoLos Resin Designs
Self Employed
Dacula
01.2025 - Current
- Collaborated with clients to develop custom artwork that met their needs.
- Organized and participated in art exhibitions to showcase work.
- Promoted artwork through online platforms such as Etsy or Instagram.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Sales Expert
T-Mobile
Buford
05.2022 - 04.2025
- Assisted customers with product selection, delivering knowledgeable recommendations tailored to individual needs.
- Managed inventory levels and organized merchandise displays to enhance visual appeal.
- Resolved customer inquiries and complaints promptly and professionally.
- Conducted product demonstrations to highlight features and benefits effectively.
- Performed cashier duties, including processing payments and issuing receipts.
- Maintained store cleanliness by ensuring floors, windows, and displays remained pristine.
- Provided accurate information regarding products, prices, and services available.
- Attended weekly team meetings to evaluate performance goals and objectives.
Waitress
Mike's Margaritas Bar & Grille
Auburn
01.2021 - 04.2024
- Delivered meals and beverages promptly in fast-paced bar environment.
- Took food and drink orders accurately to enhance customer satisfaction.
- Maintained a clean work area to ensure guest comfort.
- Collaborated effectively with team members to promote a calm atmosphere.
- Managed POS transactions and cash handling efficiently.
Waitress
The Galloping Galette
Braselton
01.2020 - 02.2021
- Delivered meals and beverages promptly in fast-paced bar environment.
- Took food and drink orders accurately to enhance customer satisfaction.
- Maintained a clean work area to ensure guest comfort.
- Collaborated effectively with team members to promote a calm atmosphere.
- Managed POS transactions and cash handling efficiently.
Hostess/Waitress
Del Rio Mexican Grille
Dacula
05.2015 - 01.2018
- Greeted guests warmly upon arrival, seating them promptly.
- Handled customer feedback and resolved minor issues efficiently.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Handled cash payments and reconciled daily transactions accurately.
- Delivered meals and beverages promptly in fast-paced bar environment.
- Took food and drink orders accurately to enhance customer satisfaction.
- Maintained a clean work area to ensure guest comfort.
- Collaborated effectively with team members to promote a calm atmosphere.
- Managed POS transactions and cash handling efficiently.
Education
GED -
Gwinnett Tech
Lawrenceville, GA05-2014
Skills
- Customer service excellence
- Order taking and food running
- Table bussing and resetting
- Multitasking in fast-paced environments
- Teamwork and communication
- Product expertise
- Inventory management
- POS and cash handling
- Visual merchandising
- Conflict resolution
- Cleanliness and organization
- Time management
- Sales techniques
Timeline
LoLos Resin Designs
Self Employed
01.2025 - Current
Sales Expert
T-Mobile
05.2022 - 04.2025
Waitress
Mike's Margaritas Bar & Grille
01.2021 - 04.2024
Waitress
The Galloping Galette
01.2020 - 02.2021
Hostess/Waitress
Del Rio Mexican Grille
05.2015 - 01.2018
GED -
Gwinnett Tech