Lauren Smith
Atlanta
Summary
As an Associate Recruiter, I have consistently facilitated successful talent acquisition initiatives, enhancing overall LEAD program performance and overall fill rates for various service lines. I am known for my top customer service, professional communication, and strategic thinking skills for improving processes. I am seeking to leverage my skills, partnerships, and resources to grow professionally and address evolving business needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Recruiter
HCA Healthcare | Parallon
01.2022 - Current
- Cultivating over 150+ school partnerships for recruiting pipelines of high quality new graduates
- Utilizing multiple Job Platforms to source candidates and rank 4th in the company for positive candidate response rates on Indeed
- Collaborating with Parallon executive leadership and Human Resources to develop new job descriptions, marketing materials, and recruiting strategies for LEAD (formerly MIT) New Grad Leadership program
- Managing a diverse range of job requisitions across multiple service lines including Medicaid Eligibility, HIM, Patient Access, Payer Specialization, Billing, Appeals, and Physician Services
Administrative Specialist
Maverick Health
07.2021 - 02.2022
- Acquired new clients across U.S. to further market Covid-19 testing products and increase sales
- Improved customer satisfaction with timely and detailed customer support, scoring amongst top company performers
- Enhanced team productivity through administrative support and coordinating daily operations.
- Led interviewing, hiring, and onboarding of new employees using ADP Workforce and Captivate
Insurance Legal Intern
RxBenefits
05.2021 - 07.2021
- Reviewed and created legal contracts and client agreements with Compliance team to identify potential errors, timely filing, or lacking documentation using Salesforce and Advance
- Participated in client consultations to help address unique concerns for staff pharmacy benefits, usability of coverage, and reducing company costs.
Education
Masters of Healthcare Administration -
Western Governors University
Salt Lake City, UT05-2025
Bachelor of Science - Health Services Administration
Auburn University
Auburn, AL12-2021
Skills
- Self-motivated
- Adaptable
- Problem solver
- Customer Service
- Project management collaboration
- Performance metric tracking
- Verbal & written communication
- Microsoft Office
- AthenaHealth & Meditech
- Adobe Platforms
- PowerBI
- Qualtrics
Affiliations
- Healthcare Financial Management Association
- National Society of Leadership and Success
Certification
- Lean Six Sigma
- Project Management Foundations
- PowerBI
Timeline
Associate Recruiter
HCA Healthcare | Parallon
01.2022 - Current
Administrative Specialist
Maverick Health
07.2021 - 02.2022
Insurance Legal Intern
RxBenefits
05.2021 - 07.2021
Masters of Healthcare Administration -
Western Governors University
Bachelor of Science - Health Services Administration
Auburn University
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