Lauren E. Hudson
Hephzibah
Summary
Compassionate professional in special education support, skilled in behavior modification techniques and adaptive learning technologies. Excels at communication, empathy, and patience, ensuring successful student engagement and progress. Well-organized, detail-oriented team player with good problem-solving, relationship-building, and communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Georgia School of Innovation and the Classics
Hephzibah
07.2022 - Current
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Advised instructor on student behavior or issues requiring immediate attention.
- Assisted with transitioning from one activity to another throughout the day as needed by the student.
Surgery Coordinator for Orthopedics
AU Medical Center
Augusta
10.2020 - 06.2022
- Face to face contact with patients to schedule surgery and follow-up appointments
- Contact patients within 24 hours of receiving surgical directive to schedule surgery and follow-up appointments
- Contact patients in a timely manner to address any concerns or questions about the surgical process
- Contact patients to verify insurance and go over out-of-pocket costs and answer questions concerning the insurance process
- Work in close contact with multiple physicians to make sure the surgical process goes smooth on surgery day
Certified Medical Coder for Radiology
AU Medical Center
Augusta
10.2016 - 10.2020
- Work in 3M to assure documentation meets guidelines for CPT-4, teaching physician guidelines and diagnosis coding
- Educate physicians on correct documentation for billing/coding
- Work denials from insurance companies as assigned
Certified Medical Coder for Orthopedics
AU Medical Center
Augusta
09.2015 - 10.2016
- Assure documentation meets guidelines for CPT-4, teaching physician guidelines and diagnosis coding
- Educate physicians on correct documentation for billing/coding
- Work denials from insurance companies as assigned
Certified Medical Coder of Emergency Medicine
AU Medical Center
Augusta
08.2012 - 09.2015
- Assure documentation meets guidelines for CPT-4, teaching physician guidelines and diagnosis coding
- Educate physicians on correct documentation for billing/coding
- Review documentation to capture all facility charges
Certified Medical Coder of Neurosurgery
AU Medical Center
Augusta
03.2012 - 08.2012
- Assure documentation meets guidelines for CPT-4, teaching physician guidelines and diagnosis coding
- Batch encounter forms so they can be coded in the correct order
- Verify that all surgical procedures have been filed and paid
Customer Service Representative
AU Medical Center
Augusta
10.2010 - 03.2012
- Answer phone calls, review mail, and meet with patients inquiring about their physician’s bill
- Update budget report to assure patient is meeting payment requirements
- Call patients to verify their correct address and insurance; update in computer system
- Contact insurance companies to discuss disputed charges for patients
- Post Medicare, Medicaid payments, and VA denial codes in IDX patient accounting system
Patient Service Representative
AU Medical Center
Augusta
03.2010 - 10.2010
- Check in patients, verify insurance, accept payments
- Schedule patients for follow-up appointments and to referring physicians
- Prepare necessary patient forms for appointments and maintain patient files
Customer Service Representative
AU Medical Center
Augusta
08.2008 - 03.2010
- Answer phone calls, review mail, and meet with patients inquiring about their physician’s bill
- Update budget report to assure patient is meeting payment requirements
- Call patients to verify their correct address and insurance; update in computer system
- Contact insurance companies to discuss disputed charges for patients
- Post Medicare, Medicaid payments, and VA denial codes in IDX patient accounting system
Receptionist
AU Medical Center
Augusta
03.2008 - 08.2008
- Answer multi-line telephone system
- Accept payments from patients
- Post miscellaneous copays and private payments in IDX patient accounting system
- View insurance web sites to check patients’ eligibility for mailing of CLS letters
- Place comment in PCS file when bills are returned due to bad addresses
- Print batches from Sceris files for Refunds unit
Education
Medical Coding Program -
Augusta State University
Augusta, Georgia08.2012
High School Diploma -
Evans High School
Evans, Georgia05.2006
Skills
- Medical history review
- Time management and organization
- Direct patient care
- Patient engagement strategies
- Medical coding expertise
- CPT and ICD-10 coding
- Patient eligibility assessment
- Payment scheduling and collection
- Surgery referral coordination
- Behavior management techniques
- Collaboration with teachers
- Student assessment
- Classroom management
- Student advocacy
Certification
Georgia Paraprofessional Certification - August/2022
ICD-10 Coding Certification - March/2015
Certified Professional Coder (CPC) - December/2012
Timeline
Special Education Paraprofessional
Georgia School of Innovation and the Classics
07.2022 - Current
Surgery Coordinator for Orthopedics
AU Medical Center
10.2020 - 06.2022
Certified Medical Coder for Radiology
AU Medical Center
10.2016 - 10.2020
Certified Medical Coder for Orthopedics
AU Medical Center
09.2015 - 10.2016
Certified Medical Coder of Emergency Medicine
AU Medical Center
08.2012 - 09.2015
Certified Medical Coder of Neurosurgery
AU Medical Center
03.2012 - 08.2012
Customer Service Representative
AU Medical Center
10.2010 - 03.2012
Patient Service Representative
AU Medical Center
03.2010 - 10.2010
Customer Service Representative
AU Medical Center
08.2008 - 03.2010
Receptionist
AU Medical Center
03.2008 - 08.2008
Medical Coding Program -
Augusta State University
High School Diploma -
Evans High School
Similar Profiles
JOSÉ A. CASTILLOJOSÉ A. CASTILLO
Spanish Teacher at School for Classics High SchoolSpanish Teacher at School for Classics High School
DR. KEDRICK L. WILLIAMSDR. KEDRICK L. WILLIAMS
Senior Rural Health Project Manager at Georgia Rural Health Innovation Center-Mercer UnivSenior Rural Health Project Manager at Georgia Rural Health Innovation Center-Mercer Univ
Darren OkunlolaDarren Okunlola
Sr, System Support Engineer at Georgia Tech - ATDC & Innovation LabsSr, System Support Engineer at Georgia Tech - ATDC & Innovation Labs
Jasmin LewisJasmin Lewis
Teller III at SRP Federal Credit UnionTeller III at SRP Federal Credit Union
Jenna BlackstoneJenna Blackstone
Team Member at Tractor SupplyTeam Member at Tractor Supply