LAURIE SOUTHERN
Powder Springs
Summary
Front Office Specialist with experience at WellStar Medical Group in Cardiovascular offices since April 2023. Recognized as a top collector, demonstrating reliability and diligence in patient care. Actively participating in the FOS Ladders program while pursuing CRCR certification. Strong work ethic and effective communication skills contribute to team success and organizational goals.
Overview
18
18
years of professional experience
Work History
Front Office Specialist
WellStar Medical Group
Marietta
04.2023 - Current
- Graduated from FOS Ladders program, receiving exclusive award from council and peers.
- Managed patient information by verifying insurance coverage and ensuring HIPAA compliance.
- Coordinated appointment scheduling, phone calls, and patient inquiries to enhance workflow.
- Served as liaison between patients and staff, improving overall communication effectiveness.
- Oversaw Claim Edit work queue to boost operational efficiency.
- Assisted Security with daily deposits from multiple WellStar offices.
- Managed Perfect Serve phone system to streamline communication processes.
- Currently acquiring skills in scheduling CATH procedures.
Bookkeeper
TSCI
08.2007 - 04.2023
- Calculated and processed weekly payrolls for all employees efficiently.
- Reconciled bank statements on a monthly basis to maintain account integrity.
- Generated invoices for all contracted jobs to facilitate timely payments.
- Managed accounts receivable and accounts payable functions to ensure financial accuracy.
Education
BACHELOR OF BUSINESS ADMINISTRATION - Finance
KENNESAW STATE COLLEGE
Skills
- Attention to detail
- Multitasking
- Team collaboration
- Trustworthiness
- Self-motivation
- Time management
Timeline
Front Office Specialist
WellStar Medical Group
04.2023 - Current
Bookkeeper
TSCI
08.2007 - 04.2023
BACHELOR OF BUSINESS ADMINISTRATION - Finance
KENNESAW STATE COLLEGE