Laurisa Williams
Atlanta
Summary
Dynamic professional with exceptional communication and problem-solving skills, honed at Allied Universal as a Security Guard. Proven ability to provide outstanding customer service while maintaining safety and security. Adept at data entry with a strong track record of accuracy, ensuring efficient operations and client satisfaction.
Overview
11
11
years of professional experience
Work History
Security Guard
Allied Universal
Atlanta
01.2021 - 02.2022
- Communicate with clients, employees, and other security personnel.
- Conducted patrols of assigned areas.
- Provided customer service by greeting guests, answering questions, and assisting with other various needs.
- Observing and monitoring assigned locations, complying with instructions, and reporting any observed issues.
Office Assistant
Genesis Home Care
Jacksonville
02.2020 - 06.2021
- Responsible for providing administrative support services to the managers by performing general administrative duties.
- Prepared and distributed reports, contract maintenance, correspondence, memoranda, and meeting agendas and minutes.
- Independently prepared reports, drafted correspondence, and prepared final communications for staff and clients.
- Accurately used the company's software to enter information accurately.
CNA
Jacksonville Best Caregivers
Jacksonville
07.2011 - 11.2017
- Maintained accurate patient records and documented care activities in accordance with facility policies.
- Provided compassionate, emotional support to patients and family members.
- Assisted the patient with daily living activities, such as bathing, dressing, grooming, and toileting.
- Adhered to infection control protocols and maintained cleanliness in the patient's area.
- Supporting mobility efforts, including patients between beds, wheelchairs, and other locations.
Education
High School Diploma -
Heart To Heart Christian Academy
Jacksonville, FL06-2011
Skills
COMMUNICATION SKILLS- Exceptional written and verbal communication skills, empathic listener, and persuasive speaker; confident, articulate, and professional speaking capabilities
PROBLEM-SOLVING SKILLS-Skilled listener to resolve complaints from clients, customers, or the general public; troubleshooting situations and equipment: patience, determination, and persistence are essential to troubleshoot client issues
DATA ENTRY SKILLS - Proven track record of verifying complex data with speed and accuracy, databases, Microsoft Excel
Timeline
Security Guard
Allied Universal
01.2021 - 02.2022
Office Assistant
Genesis Home Care
02.2020 - 06.2021
CNA
Jacksonville Best Caregivers
07.2011 - 11.2017
High School Diploma -
Heart To Heart Christian Academy
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