Summary
Overview
Work History
Education
Skills
Timeline
Activities
Generic

Lawrentez Davenport

P.O. Box 3189

Summary

Dynamic and mission-driven professional with over 17 years of combined experience in aviation, military leadership, and financial services. A Senior Non-Commissioned Officer in the U.S. Army with a proven track record in high-stakes operations, safety, and crisis management. Currently serving as a Delta Air Lines Flight Attendant and PlaneSAFE Champion, dedicated to delivering exceptional customer experiences while upholding the highest standards of safety and professionalism. Licensed life insurance broker with a passion for helping individuals secure their financial futures. Known for adaptability, discipline, and a service-first mindset that translates seamlessly across all roles and industries.

Overview

17
17
years of professional experience

Work History

Flight Attendant

Delta Air Lines, Inc
06.2023 - Current
  • Deliver exceptional customer service, ensuring passenger comfort and satisfaction throughout flights.
  • Conducted pre-flight safety checks, verifying emergency equipment and compliance with safety regulations.
  • Manage in-flight services, including meal distribution and beverage service, enhancing overall passenger experience.
  • Assist passengers during boarding and deplaning, ensuring efficient flow while maintaining safety protocols.
  • Promotes a culture of safety and accountability as a SAFA PlaneSAFE Champion by leading peer-to-peer engagement initiatives, distributing swag materials, and supporting Delta's commitment to operational excellence

Insurance Broker

Senior Select Insurance Group
02.2017 - Current
  • Inducted into the Senior Select Hall of Fame in 2020.
  • Top Sales award for 3 consecutive years.
  • Achieved 5th leading agent out of 2,000+ agents at brokerage.
  • Conducted risk assessments to identify coverage gaps and recommend appropriate policies.
  • Established and maintained strong relationships with clients, ensuring high levels of satisfaction.
  • Negotiated policy terms and pricing with underwriters to secure favorable conditions for clients.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.

Sergeant First Class

U.S. Army (Georgia Army National Guard)
03.2008 - Current
  • Platoon Sergeant assigned 70+ soldiers at unit level.
  • Selected above peers to join the Governors Task Force Combatting Mental Illness, Suicide Prevention and Awareness.
  • Recognized by State Command Sergeant Major as the "best of the best" in the Georgia Army National Guard
  • Training and leading soldiers, ensuring safe transport of personnel and equipment over 250,000 miles without accident or loss.
  • Classroom instructor for new drivers obtaining CDL and specialized licensing.
  • Self-motivated, with a strong sense of personal responsibility.
  • Works effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Certificate of Technical Studies - CDL Class A

West Georgia Technical College
La Grange, GA
02-2014

LaGrange High School
La Grange, GA
05-2008

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Composite Risk Management
  • Fundraising
  • Recruiting
  • Training
  • Applied Suicide Intervention Skills Trained (ASIST)
  • Sales & Marketing
  • Community Activist
  • Professional Driver

Timeline

Flight Attendant

Delta Air Lines, Inc
06.2023 - Current

Insurance Broker

Senior Select Insurance Group
02.2017 - Current

Sergeant First Class

U.S. Army (Georgia Army National Guard)
03.2008 - Current

Certificate of Technical Studies - CDL Class A

West Georgia Technical College

LaGrange High School

Activities

Involved in local community. Participates in fundraising and charity events in town and across the state. Mentor and tutor children for local programs. 

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Lawrentez Davenport