Lazaro Morales

• Led sales team to achieve monthly targets and improve customer engagement.
• Developed training programs for new hires on product knowledge and sales techniques.
• Conducted regular performance reviews to guide team development and motivation efforts.
• Managed daily operations of sales department, including supervision of staff members.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Coached and motivated new employees, driving performance development within team.
• Analyzed CRM data to identify trends and improve customer engagement efforts.

• Managed finance operations for vehicle sales and service departments.
• Developed and implemented insurance policies and procedures for customer transactions.
• Oversaw compliance with financial regulations and industry standards.
• Collaborated with sales teams to enhance financing options for customers.
• Resolved customer inquiries regarding financing and insurance solutions promptly.

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• Participated in planning meetings focused on setting goals for department objectives and initiatives.
• Reviewed documents such as contracts, titles, and insurance policies before approving loans.
• Managed financial transactions with customers to ensure accurate and timely payments.
• Ensured compliance with all applicable federal, state, and local laws governing consumer lending practices.
• Monitored industry trends in auto financing and recommended changes as needed to stay competitive.
• Worked closely with other departments within the organization such as sales, marketing, and accounting to ensure efficient operations.
• Created customized payment plans tailored to meet individual customer needs while maximizing profitability.

• Developed and implemented strategies for increasing internet sales volume.
• Integrated third-party applications into the company's websites such as CRM software or analytics tools.
• Analyzed customer data to identify trends in web traffic, purchases and other behaviors.
• Managed and monitored online marketing campaigns to ensure maximum ROI.
• Monitored industry trends to stay ahead of competition in the digital space.
• Engaged positively with each customer, providing professional, and polite support for sales and service needs.
• Managed daily operations of sales department, including supervision of staff members.
• Conducted regular meetings with staff members to review goals and objectives for the months

• Helped customers find specific products, answered questions, and offered product advice.
• Implemented corporate guidelines successfully reaching targets.
• Provided assistance to ensure customer satisfaction and positive interactions.
• Boosted revenue streams by analyzing customer requirements and aligning them with suitable solutions.
• Established meaningful customer partnerships to enhance business development.
• Maintained client relations by routinely verifying purchase contentment.

• Fostered teamwork across departments to resolve intricate issues during project execution.
• Executed precision operations on equipment to capture and duplicate template contours.
• Operated tractor and trailer combination to transport heavy equipment to work sites.
• Oversaw management of daily operations by aligning departmental resources at forward operating bases.
• Adapted effectively to diverse operational environments during assignments.