La'Zaye Canady
Lithonia
Summary
Dynamic veterinary receptionist with a proven track record at Blue Pearl Pet Hospital, excelling in client communication and appointment management. Skilled in maintaining accurate patient records and facilitating seamless operations, I leverage my expertise in emergency care and team leadership to enhance client satisfaction and clinic efficiency.
Overview
4
4
years of professional experience
Work History
Veterinary Receptionist
Blue Pearl Pet Hospital
05.2023 - 06.2025
- Managed appointment scheduling to optimize clinic workflow and enhance client experience.
- Provided compassionate customer service, addressing client inquiries and concerns with professionalism.
- Maintained accurate patient records using veterinary management software to ensure data integrity.
- Assisted veterinarians with patient intake, ensuring thorough documentation of medical histories.
- Trained new receptionists on clinic procedures and systems to improve team performance.
- Coordinated communication between clients and veterinary staff to facilitate seamless operations.
Veterinary Receptionist
Lifeline Animal Project
01.2021 - 04.2023
- Greeting clients, answering phones and emails, providing information about services and products.
- Scheduling appointments, managing the appointment calendar, and ensuring smooth client flow.
- Maintaining accurate patient records, updating information, and managing electronic medical records.
- Processing payments, handling cash, and managing end-of-day transactions.
- Relay information between clients, veterinarians, and other staff members.
- Maintaining a clean and organized reception area, managing supplies, and assisting with other tasks as needed.
Education
High School Diploma -
South Divison Highshool
Milwaukee, WI06-2019
Skills
- Telephone etiquette
- Teamwork and collaboration
- Medical recordkeeping
- Employee training
- Payment processing
- Initiative-taking
- Veterinary medical records software
- Room preparation
- Cleanliness maintenance
Timeline
Veterinary Receptionist
Blue Pearl Pet Hospital
05.2023 - 06.2025
Veterinary Receptionist
Lifeline Animal Project
01.2021 - 04.2023
High School Diploma -
South Divison Highshool
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