Le Gutierrez
Snellville
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Three Dollar Cafe
Buford
02.2025 - Current
- Provided welcoming and efficient service to customers in high-paced dining environment.
- Took customer orders accurately and relayed them to POS system promptly.
- Assisted in setting up and clearing tables before and after service periods.
- Resolved customer complaints with patience and professionalism to ensure satisfaction.
- Promote specials and offers to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Hostess
Three Dollar Cafe
Buford
11.2024 - Current
- Greeted guests warmly and managed seating arrangements effectively.
- Communicated with servers to ensure efficient service for all customers.
- Maintained cleanliness and organization of the dining area.
- Answered phone inquiries for takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Assisted servers in bussing tables when needed during busy periods.
Front Desk Receptionist
Petsuites
Suwanee
12.2022 - 04.2024
- Greeted clients and pets upon arrival, creating a welcoming environment.
- Answered phone calls, providing information about services and pricing to clients.
- Maintained cleanliness and organization of the front desk area and lobby.
- Coordinated with staff to relay messages and ensure smooth operations daily.
- Explained policies and procedures to visitors.
- Assisted with scheduling appointments for clients and visitors.
Education
High School Diploma -
Brookwood High School
Snellville, GA05-2025
Skills
- Customer service
- Effective communication
- Multitasking and organization
- Conflict resolution
- Attention to detail
- Sales techniques
Accomplishments
- Graduated with honors.
- Graduated as an AP Scholar with recognition.
Timeline
Server
Three Dollar Cafe
02.2025 - Current
Hostess
Three Dollar Cafe
11.2024 - Current
Front Desk Receptionist
Petsuites
12.2022 - 04.2024
High School Diploma -
Brookwood High School