Leah Thompson
Kingston,GA
Summary
Dynamic Certified Medical Assistant with extensive experience at Atrium Health, excelling in patient care and electronic health records management. Proven ability to enhance clinic efficiency and improve patient outcomes through effective communication and problem-solving skills. Skilled in vital sign monitoring, preforming laboratory duties, preforming Xrays, and various occupational health procedures, ensuring a compassionate and organized healthcare environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant, Floater
Atrium Health
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Certified Medical Assistant
Alliance Spine and Pain Centers
11.2022 - 06.2023
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Lead Certified Medical Assistant
Spine Surgery Associates
11.2020 - 11.2022
- Facilitated seamless coordination between front office staff and medical team members, resulting in a well-organized clinic operation.
- Participated actively in staff meetings or trainings aimed at improving personal skills development or addressing departmental goalsobjectives.
- Played an integral role in quality assurance measures by actively participating in chart audits, identifying areas for improvement and working to address identified issues.
- Aided physicians in diagnostic tests or treatments, providing essential support that contributed towards successful outcomes for patients.
- Contributed to improved patient outcomes by accurately recording vital signs and updating electronic health records for easy access by other healthcare professionals.
- Supported physicians in delivering quality care through attentive preparation, assistance during examinations, and prompt follow-up on test results.
Clinical Case Manager
Health Connect America
08.2016 - 11.2020
- Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
- Improved patient outcomes by developing and implementing comprehensive case management plans.
- Empowered patients to take an active role in their own care by providing education on available resources, rights, and responsibilities within the healthcare system.
- Streamlined healthcare delivery by efficiently managing caseloads, prioritizing tasks, and maintaining accurate documentation.
- Participated in psychiatric consultation, supervision, program meetings and in-service trainings.
- Increased patient satisfaction by establishing strong rapport, actively listening to concerns, and addressing issues in a timely manner.
Education
Bachelor of Science - Health Science
West Governors University
Utah05-2025
Skills
- HIPAA compliance
- Specimens collection and processing
- Patient scheduling
- Patient care
- Medication administration
- Patient documentation
- Wound care
- Vital sign monitoring
- Electronic health records
- Needs assessments
- Problem-solving
- Triage assessment
- Orthopedic imaging
Certification
- CCMA - Certified Clinical Medical Assistant
- DOT drug screen certified
- Xray safety course
- DOT Breath Alcohol certified
- Behavioral health certified
Timeline
Certified Medical Assistant, Floater
Atrium Health
10.2023 - Current
Certified Medical Assistant
Alliance Spine and Pain Centers
11.2022 - 06.2023
Lead Certified Medical Assistant
Spine Surgery Associates
11.2020 - 11.2022
Clinical Case Manager
Health Connect America
08.2016 - 11.2020
Bachelor of Science - Health Science
West Governors University
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