LeAnne Sweatman
Stockbridge,Georgia
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
17
17
years of professional experience
Work History
Store Manager
Dollar General
05.2016 - Current
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Approved regular payroll submissions for employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Interacted well with customers to build connections and nurture relationships.
- Assisted with hiring, training and mentoring new staff members.
Department Manager
Walmart
05.2007 - 04.2016
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Education
High School Diploma -
Eagles Landing High
McDonough, GA05.2003
Skills
- Team Leadership
- Talent Recruitment
- Bank deposit procedures
- Payroll Management
- Budget Control
- Revenue Growth
- Inventory Tracking and Management
- Accurate Cash Handling
- Scheduling
- Quality Assurance
Timeline
Store Manager
Dollar General
05.2016 - Current
Department Manager
Walmart
05.2007 - 04.2016
High School Diploma -
Eagles Landing High
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