LeCrystal Pittman
Savannah
Summary
Quality-driven logistics professional with extensive experience in optimizing sorting operations and enhancing workflow efficiency. Recognized for maintaining safety standards and achieving operational excellence through effective team leadership and training. Proven ability to implement process improvements that drive productivity and ensure timely package distribution.
Overview
19
19
years of professional experience
Work History
Technical Operator
HL-GA
Ellabell
03.2026 - Current
- Operated machinery to ensure efficient production processes and workflow.
- Monitored equipment performance to identify maintenance needs and prevent breakdowns.
- Performed quality checks to maintain product standards throughout operations.
- Collaborated with team members to streamline production line activities and enhance efficiency.
- Documented operational data and maintained accurate records for compliance purposes.
- Monitored system performance and identified potential issues.
- Implemented safety measures to promote a secure working environment for all employees.
Sort Manager
FedEx Ground
06.2022 - 07.2025
- Serve as a Champion of FXG’s Safety Above All Culture with 124 days injury free on 1 out of 2 sorts and supports all related initiatives.
- Initiated new processes to ensure OSHA required Safety Meetings attendance of 90% Package Handlers.
- Plan, strategize, organize, staff, direct and control the sort based on projected volume, head count and other circumstances.
- TLH goal attained with an average of _26____ out of a _24____ metric goal.
- Purple Pathway mentor.
- Oversaw daily sorting operations to ensure timely package delivery.
- Trained and mentored new team members on safety protocols and sorting procedures.
- Implemented process improvements to enhance workflow efficiency within sorting facility.
- Coordinated with management to optimize resource allocation and staffing levels.
- Monitored performance metrics to maintain high standards of accuracy and productivity.
- Managed a team of sorters to ensure timely completion of tasks while maintaining quality standards.
Area Manager
FedEx Ground
06.2020 - 06.2022
- Oversee day-to-day operations of safety, quality and service standards, ensuring proper management of % Cube, completion of trailers from priority shipper accounts and closing of trailers with time-sensitive freight for transportation to the next station.
- Generate reports and distribute for research and analysis for metric goal compliance.
- Interview and hire Operations Managers, Package Handler Switchers, Package Handler Trainers, Operations Administrators and Package Handlers for personnel staff of operations.
- Ensure compliance with FedEx Ground policies and procedures and applicable governmental regulations.
Operations Manager
FedEx Ground
05.2019 - 06.2020
- Manage the proper sortation and loading of packages meeting quality and productivity, ensuring customer service.
- Train and develop new talent.
- Analyze personnel performance throughout sort, initiate a plan of action and implement for improvement as needed.
P&D Coordinator
FedEx Ground
11.2016 - 04.2019
- Investigate customer service complaints.
- Maintain daily work plans for delivery and vehicle files for proper inspection.
- Communicate with AO’s / BC’s on daily performance.
Senior Operations Administrator
FedEx Ground
06.2007 - 10.2016
- Executed clerical and administrative tasks across hub and station operations, enhancing Linehaul, Quality Assurance, and Customer Service efficiency.
- Resolved labeling errors on packages, contributing to accurate and timely deliveries.
Education
Pursuing Business Management -
University of Alabama Huntsville
Huntsville05-2006
Enterprise State Junior College
Enterprise, AL05-2003
Skills
- Technical troubleshooting
- Quality control
- Warehouse operations
- Warehouse safety
- Materials handling and transport
- Process management
- Workflow management
- Production deadline management
- Lean principles
- Technical documentation
- Problem-solving
- Decision-making
- Attention to detail
- Time management
- Teamwork and collaboration
- Attention to detail
- Product sorting
SERVICE
- Habitat for Humanity, Savannah, GA, 2023-08
- Adopt-A-Mile clean up, Madison, AL, 2016-05
- Heritage Elementary, Madison, AL, 2016-04
- Harris Home for Children, Huntsville, AL, 2013-12
Humanitarian Award
Awarded the company's Humanitarian Award in 2019.
Timeline
Technical Operator
HL-GA
03.2026 - Current
Sort Manager
FedEx Ground
06.2022 - 07.2025
Area Manager
FedEx Ground
06.2020 - 06.2022
Operations Manager
FedEx Ground
05.2019 - 06.2020
P&D Coordinator
FedEx Ground
11.2016 - 04.2019
Senior Operations Administrator
FedEx Ground
06.2007 - 10.2016
Pursuing Business Management -
University of Alabama Huntsville
Enterprise State Junior College