Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lee-Ann Sutherland

Calhoun

Summary

Proficient in transforming complex data into actionable insights, I enhance decision-making through advanced visual reporting techniques. Fluent in German and English, I excel at fostering collaboration and streamlining workflows. With experience in healthcare, data analysis, and customer service, I am recognized for elevating service standards and promoting team cohesion. Known for adaptability, problem-solving, and a proactive approach, I thrive in dynamic environments and am eager to expand my expertise.

Overview

16
16
years of professional experience

Work History

Reporting Consultant /Office Administrative Assistant

GEDIA
06.2022 - Current

Reporting Consultant Points:

  • Utilized Power BI to create dynamic reports and dashboards, streamlining data analysis and improving decision-making.
  • Built and maintained dashboards for both local and global levels, providing insights into key performance metrics.
  • Designed and optimized databases and table structures ensuring robust data management.
  • Aligned visual design elements with company branding, ensuring consistency across all materials and platforms.
  • Integrated multiple data sources into cohesive visual stories, simplifying complex information for executive-level presentations.


Administrative Points:

  • Managed multi-line phone system, delivering messages, and greeting visitors with professionalism.
  • Maintained confidential company information by adhering to strict privacy policies and managing secure filing systems.
  • Provided support to executives by scheduling meetings, coordinating travel, and preparing essential documents.
  • Coordinated office events, including holiday parties and team-building activities, to foster a positive work culture.

Registered Respiratory Therapist

Hamilton Medical Center
10.2019 - 06.2022
  • Evaluated patient responses to treatments, updating care plans as needed, including patient education.
  • Documented therapies and diagnostics in electronic records for interdisciplinary care coordination.
  • Adjusted ventilator settings based on blood gas analysis, improving ventilation efficacy for critically ill patients.
  • Mentored new employees in best practices for respiratory therapy treatments and techniques.
  • Responded to emergencies such as cardiac arrests, utilizing advanced life support measures.
  • Administered aerosolized respiratory medications and chest percussion to enhance patient breathing.
  • Assisted physicians with procedures like bronchoscopies, ventilator management, and intubations.

Assistant Manager

Hibbett Sporting Goods
01.2013 - 10.2019
  • Supervised daily operations to meet performance, quality, and service goals.
  • Trained employees on procedures while fostering a positive team atmosphere.
  • Maintained a clean, safe store environment and managed inventory to ensure optimal stock levels.
  • Improved customer satisfaction through prompt issue resolution.
  • Monitored cash handling to enhance accuracy and reduce discrepancies.

Shift Team Leader

Chick-fil-A
03.2009 - 01.2013
  • Led team to ensure smooth operations, safety compliance, and customer satisfaction during shifts.
  • Trained and mentored employees, fostering growth and adherence to company policies.
  • Resolved customer issues and utilized feedback to enhance services and operations.
  • Managed cash handling duties with precision and reliability.

Education

Associate of Science - Respiratory Therapy

Chattanooga State Community College
Chattanooga, TN
09-2019

High School Diploma -

East Forsyth High School
Kernersville, NC
05-2010

Skills

Technical Skills
Interpersonal Skills

  • Power BI
  • SQL: Basic experience with database queries and management
  • Data Visualization
  • Database Management
  • Data Integration
  • Microsoft Office Suite: Excel, PowerPoint, Word and Outlook
  • Process Optimization
  • Fluency in English and German
  • Team Leadership
  • Communication
  • Collaboration
  • Conflict Resolution
  • Customer Focus
  • Adaptability & Growth Mindset

Timeline

Reporting Consultant /Office Administrative Assistant

GEDIA
06.2022 - Current

Registered Respiratory Therapist

Hamilton Medical Center
10.2019 - 06.2022

Assistant Manager

Hibbett Sporting Goods
01.2013 - 10.2019

Shift Team Leader

Chick-fil-A
03.2009 - 01.2013

Associate of Science - Respiratory Therapy

Chattanooga State Community College

High School Diploma -

East Forsyth High School
Lee-Ann Sutherland