Lee Walker
Macon,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept at increasing occupancy rates to exceed goals within AREY Real Estate Group through strategic marketing and exceptional customer service.
Overview
9
9
years of professional experience
Work History
Assistant Community Manager
AREY Real Estate Group
07.2022 - Current
- Upheld high standards of customer service for current and prospective tenants, addressing concerns swiftly with effective problem-solving skills.
- Collaborate daily with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Received and processed resident payments, and updated system accounts with latest information.
- Assisted in increasing occupancy rates through effective marketing strategies with Mercer University and Mercer Athletics. Both figures have increased since joining the property. Occupancy rate of 91% in August of 2022, In 2024, currently exceeding 96%.
- Prepared monthly and weekly reports. Processed invoices and performed other budgetary needs when necessary.
- Planned and executed promotional activities to drive community engagement.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Director of Operations
Mercer University Athletics
07.2018 - 07.2022
- Oversaw daily operations across multiple athletics teams and venues, ensuring seamless coordination and efficient execution of tasks.
- The primary contact for all Mercer Athletics events on campus
- Created and monitored the 300k operations budget and utilized operational resources.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster a productive and engaging work environment.
- Delivered exceptional customer experiences through various live events by implementing strategies focused on meeting evolving needs and expectations.
Director of Promotions and Game Day Operations
Mercer University
08.2015 - 07.2018
- Responsible for creating and implementing season, individual, and group ticket sale initiatives. Men’s Basketball single-game attendance broken twice during 2015-2016, once again in 2016-2017.
- Responsible for selling and fulfilling sponsorship contracts within the department. Raised over 25k throughout the tenure.
- Marketing oversight for all Mercer University’s Athletics programs. Collaborate with Associate AD with marketing efforts for Football and Men’s Basketball.
Education
Master of Education - Higher Education
Mercer University
Macon, GA05.2014
Bachelor of Science - Sports Management
Florida State University
Tallahassee, FL05.2012
Skills
- Property Management
- MS Office Suite
- AREY Real Estate Group Operations and Procedures
- Financial budgeting and reporting
- Real Page Software
Timeline
Assistant Community Manager
AREY Real Estate Group
07.2022 - Current
Director of Operations
Mercer University Athletics
07.2018 - 07.2022
Director of Promotions and Game Day Operations
Mercer University
08.2015 - 07.2018
Master of Education - Higher Education
Mercer University
Bachelor of Science - Sports Management
Florida State University
Similar Profiles
Traci RealiTraci Reali
Licensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real EstateLicensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real Estate
Taylor SnyderTaylor Snyder
Community Manager at AREY GroupCommunity Manager at AREY Group
Debra ShermanDebra Sherman
General Manager at Cottonwood Mall - Spinoso Real Estate Group/ Washington Prime GroupGeneral Manager at Cottonwood Mall - Spinoso Real Estate Group/ Washington Prime Group