Summary
Overview
Work History
Education
Skills
Timeline
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Lee Walker

Macon,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept at increasing occupancy rates to exceed goals within AREY Real Estate Group through strategic marketing and exceptional customer service.

Overview

9
9
years of professional experience

Work History

Assistant Community Manager

AREY Real Estate Group
07.2022 - Current
  • Upheld high standards of customer service for current and prospective tenants, addressing concerns swiftly with effective problem-solving skills.
  • Collaborate daily with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Assisted in increasing occupancy rates through effective marketing strategies with Mercer University and Mercer Athletics. Both figures have increased since joining the property. Occupancy rate of 91% in August of 2022, In 2024, currently exceeding 96%.
  • Prepared monthly and weekly reports. Processed invoices and performed other budgetary needs when necessary.
  • Planned and executed promotional activities to drive community engagement.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.

Director of Operations

Mercer University Athletics
07.2018 - 07.2022
  • Oversaw daily operations across multiple athletics teams and venues, ensuring seamless coordination and efficient execution of tasks.
  • The primary contact for all Mercer Athletics events on campus
  • Created and monitored the 300k operations budget and utilized operational resources.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster a productive and engaging work environment.
  • Delivered exceptional customer experiences through various live events by implementing strategies focused on meeting evolving needs and expectations.

Director of Promotions and Game Day Operations

Mercer University
08.2015 - 07.2018
  • Responsible for creating and implementing season, individual, and group ticket sale initiatives. Men’s Basketball single-game attendance broken twice during 2015-2016, once again in 2016-2017.
  • Responsible for selling and fulfilling sponsorship contracts within the department. Raised over 25k throughout the tenure.
  • Marketing oversight for all Mercer University’s Athletics programs. Collaborate with Associate AD with marketing efforts for Football and Men’s Basketball.

Education

Master of Education - Higher Education

Mercer University
Macon, GA
05.2014

Bachelor of Science - Sports Management

Florida State University
Tallahassee, FL
05.2012

Skills

  • Property Management
  • MS Office Suite
  • AREY Real Estate Group Operations and Procedures
  • Financial budgeting and reporting
  • Real Page Software

Timeline

Assistant Community Manager

AREY Real Estate Group
07.2022 - Current

Director of Operations

Mercer University Athletics
07.2018 - 07.2022

Director of Promotions and Game Day Operations

Mercer University
08.2015 - 07.2018

Master of Education - Higher Education

Mercer University

Bachelor of Science - Sports Management

Florida State University

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Lee Walker