Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Woonsley Desrosiers

Jonesboro

Summary

I am a dynamic and dedicated professional with a proven track record at Chic-Fil-A/volunteer work, excelling in customer service and teamwork. Recognized for delivering timely solutions and maintaining high standards of workplace safety. Fluent in English, Spanish, and Creole, I leverage strong problem-solving skills to enhance operational efficiency and customer satisfaction. I have developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

1
1
year of professional experience

Work History

Team Member

Chic-Fil-A
02.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Present menus to customers and answered questions about menu items, making recommendations upon request

Delivery Driver

Amazon
09.2024 - 05.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Driver

Safety Services
04.2024 - 09.2024
  • Volunteer work
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Drove safely in various weather and road conditions to avoid accidents.

Education

High School Diploma -

Institution Classique Foyer Du Bonheur
Thomas, Haiti

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Handyman
  • Hard work
  • Cash handling
  • Workplace safety
  • Heavy lifting
  • Goal setting and achievement
  • FLUENT IN creole, french, english and Spanish

Languages

Haitian creole
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Spanish
Full Professional

Timeline

Delivery Driver

Amazon
09.2024 - 05.2025

Driver

Safety Services
04.2024 - 09.2024

Team Member

Chic-Fil-A
02.2024 - Current

High School Diploma -

Institution Classique Foyer Du Bonheur

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Woonsley Desrosiers