Summary
Work History
Education
Skills
Timeline
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Leila Farmer

Leila Farmer

Warner Robins

Summary

Highly organized and adaptable internship candidate with a completed B.S. in Psychology and current M.S. in Social Work Student. Proven leadership experience in fast-paced community-facing environments. Skilled in coordinating teams, managing timelines, handling logistics, and delivering quality outcomes under pressure. Strong background in research, training, and stakeholder communication, with a passion for problem-solving, social justice, and continuous improvement.

Work History

Customer Service Professional

Barista and Manager
2022 - 2025
  • Maintained equipment and managed quality assurance.
  • Led onboarding and training for new team members.
  • Oversaw day-to-day operations, staff scheduling, and performance reviews.
  • Managed 8–12 product launches monthly; collaborated on planning, testing, and rollout.
  • Coordinated cross-functional communication with owners, marketing, and suppliers.
  • Resolved customer issues, maintained service standards, and promoted community engagement.
  • Created instructional materials and checklists to standardize operations.

Education

Master of Science - Social Work

Walden University
Minneapolis, MN
2028

Bachelor of Science - Psychology

Life University
Marietta, GA
05-2024

Skills

  • Team Leadership, Staff Training, Team Bonding
  • Task Prioritization & Time Management
  • Customer & Owner Communication
  • Inventory Management Systems
  • Conflict Resolution & Problem Solving
  • Data Analysis & Reporting
  • Social Media & Event Coordination
  • Quantitative Analysis and Research Design

Timeline

Customer Service Professional

Barista and Manager
2022 - 2025

Master of Science - Social Work

Walden University

Bachelor of Science - Psychology

Life University

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Leila Farmer